Twitch tries out live concerts with free house music performance tonight

Twitch is the biggest name around when it comes to broadcasting live streams of video games, but Twitch's dominance hits a hard stop right there. Now, Twitch appears to be considering ways that it could begin to branch out, and it's starting by hosting a free broadcast of a concert from house musician Steve Aoki. That's a big change for Twitch, which generally requires that streams are...

FCC 'deeply troubled' by Verizon's plan to slow down LTE for unlimited data customers

FCC Chairman Tom Wheeler isn't happy about Verizon's plan to start slowing down customers on unlimited data plans this October. In fact, he seems really angry about it. Verizon announced the update to its "network optimization" policy on Friday, making sure to note that throttling will only happen under very specific circumstances — and only when network cell sites are experiencing heavy demand. But those assurances do nothing for Wheeler, who says he's "deeply troubled" by the news.

His tone gets even harsher as the letter goes on. "It is disturbing to me that Verizon Wireless would base its network management on distinctions among its customers' data plans, rather than on network architecture or technology." Verizon and other carriers that have implemented throttling say they have every right to do so since it falls under "reasonable network management." But Wheeler is also critical of this defense. "I know of no past Commission statement that would treat as reasonable network...

"It is disturbing to me that Verizon Wireless would base its network management on distinctions among its customers' data plans." FCC Chairman Tom Wheeler

With 1Password and iOS 8, you'll never need to remember a password again

One of the most exciting features coming in Apple's iOS 8 update is extensions. Starting this fall, third-party iOS apps will work together better than they ever have before. If everything works out the way Apple wants it to, you'll suddenly find yourself jumping between various apps less and less. At WWDC, Apple demonstrated how this will make photo editing way easier. You can forget about...

Extensions will be super convenient

US carriers have 'reaped hundreds of millions of dollars' from bogus charges

A new report published Wednesday claims US wireless carriers have raked in "hundreds of millions of dollars" from unsuspecting customers by "cramming" unauthorized charges onto their bills. The dubious practice often finds wireless subscribers paying for premium short message services (PSMS) they have no recollection of signing up for. Cramming has "caused consumers substantial harm" according...

Photo Essay

A closer look at the Lytro Illum, the futuristic new light-field camera

Two years ago, Lytro's first camera showed us a world in which we never had to worry about getting the right photo anymore, where we could change focus and perspective well after we shot our photos in the first place. But that camera looked like a kaleidoscope: the square red camera was too odd, too awkward to really get down and dirty with. The Illum, Lytro's second model, is a $1,499 beast of a digital camera that is designed to completely reinvent the way we take and look at photos.

We've reviewed the camera in full, and it's clear that the Illum is not yet a finished product. But it's...

Apple's set-top box reportedly won't arrive this year

Apple's said to be working on a set-top box that many hope will revolutionize the way we watch TV, but according to The Information, we shouldn't expect to see it this year. The project has reportedly been held up by Apple's inability to strike the necessary deals with cable providers, which are said to be concerned that Apple might eventually replace them as the company that consumers look to when they're shopping for TV services. The potential merger of Comcast and Time Warner Cable is also reported to be one of the issues that Apple sees as holding up the deal.


Why is Comcast's customer service so bad, and what can they do about it?

Comcast regularly comes in at the bottom of customer satisfaction rankings, and a recorded phone call with an especially frustrating customer service rep recently reinforced that impression. The Verge interviewed more than 100 current and former Comcast employees to find out why. We're publishing the results in a series called Comcast Confessions, and we also had a short conversation about it in the office today. Check out the video above.

Let's talk about Comcast
  • Even More News

My favorite thing on Twitter is a stream of fire and crime

I was at a birthday party when I heard about the fire. I wanted to leave but my girlfriend was still dancing, so I went to wait outside in a cul-de-sac courtyard on the back side of the building. The courtyard was full of people smoking or just talking, sound bouncing off the concrete walls. It...

Chinese smartphone makers are eating away at Samsung Galaxy sales

In a smartphone market that grew by 23 percent over the past year, Samsung has somehow managed to ship fewer phones. The vast Korean conglomerate is still the distant leader in terms of shipments — sending out more than 74 million handsets over the past three months — but its lead has been eroded by a rising tide of low-cost Chinese smartphone...

Samsung's biggest threat comes from China, not Cupertino
  • Features

Facebook to close up shop on its digital gift card service

If you want to buy your friend a gift card to go stuff themselves at Chilis, you're going to have to do it somewhere else than Facebook soon. The social network today said it's shuttering its gifts service, which let people buy gift cards in the form of digital codes. That was instead of simply...

Netflix is now also paying AT&T to improve streaming quality

Netflix has signed another interconnection deal with another ISP: AT&T. The two sides have reached an agreement that should over time result in better streaming performance for Netflix subscribers. Terms of the deal aren't being disclosed, so we...

Twitter rebounds from earnings slump with strong user growth and unexpected profit

Twitter has had a rough time during its early life as a public company. Its stock had sunk to about half it's peak value after two quarters of disappointing numbers about slowing user growth and engagement. The company's advertising business has more than doubled its revenue year over year, but so far has not been able to turn a steady profit. Over the last three months it went through a big internal shakeup that saw numerous high level executives depart. This quarter the company was hoping...

UK police try to spook piracy website users with banner ads

Would an ominous banner ad be enough to dissuade you from illegally stealing an album or movie? UK authorities are apparently hoping so. The City of London Police’s Police Intellectual Property Crime Unit (PIPCU) is plastering ads across known...

Former NSA chief makes up to $1 million a month selling cybersecurity services

General Keith Alexander was in charge of the National Security Agency when all hell broke loose and former security contractor Edward Snowden leaked documents showing the organization was spying far beyond the extent to which most people were aware (or comfortable with). But he's not letting that episode stop him from launching what looks to be an exceptionally lucrative private career guessed it, cybersecurity software.

As Bloomberg first reported last week, Alexander has...

Here's where Tony Stark should live when he moves to San Francisco

With details emerging about the upcoming new Iron Man series at this year's Comic-Con, Marvel has confirmed what the rest of America already knows: San Francisco is where you go if you're looking to launch an app. In the upcoming comic Superior Iron Man #1, Tony Stark is leaving Stark Tower in Manhattan and moving 3,000 miles to San Francisco to build his Extremis mobile app. Stark is a very, very, very rich man, and a narcissist who could benefit from a locally sourced, organic glass of...

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