Non returnable?

I read that the Surface is a non returnable item from Microsoft under their normal return policy if opened. If that's true it would keep many from giving it a shot. Going up to a busy pop up store or packed inline store may not be enough to see if it suits your needs after a couple of days honeymoon period.

I wouldn't mind paying a restocking fee or something, but if it's non returnable all together I don't know if I could take that chance due to the cost.