Another thing missing in the Zune -> Xbox Video transition: free support

Just a quick heads-up to people who may have problems with Zune media purchases. Apparently, you can no longer get free support from Microsoft. Xbox Support will not help you unless it involves and Xbox console, and Windows 8 support is a paid for service. This is a disappointing contrast with Zune support, which I always found very helpful (earlier this year, I had some problems with a couple of files and the support guy gave me 1,000 MS points to help me replace the content). I'll try to avoid a comparison with Apple's iTune support...