Google, Apple & others: Pleeeaase get messaging right!

Posted by coolscrotie on April 2, 2012 08:34 pm 19

First of, I'm an Android User (GS2) who also owns an Ipad 2 and a Windows 7 notebook, and I happen to enjoy all of these devices. All have their strengths and weaknesses, and all of them help me to get things done just the way I want. But there's one area in which all these devices still don't deliver, and this area is (in my opinion) an absolutely crucial one:

Messaging and communication, especially between different users and different devices, is just not comfortable and intuitive.

I have tried just about all of the available services, and there is no way to elegantly communicate with anyone who owns a smartphone or a modern Notebook. Every service has limitations.

Some are exclusive to a certain OS (iMessage,...), some don't work on computers/notebooks (Whatsapp,...), some drain the battery fast and don't correctly sync between devices (Skype,...), and Google should be given a prize for having tons of communication services that aren't connected the way it should be (hangouts, messenger, talk, google+).

In my opinion, and I hope some people might agree, it would be superb to finally have a service that:

  • Works on Mac OS, Win7, Linux, iOS, Android, WP...
  • Provides chat features and possibly video calling for all these platforms
  • Syncs correctly between various devices (If i read a message on my phone, it shouldn't be a new Message on my Notebook)
Whoever is the first to offer such a service has a huge winning product in his hands in my opinion. As an end user, I don't want to have to chose between dozens of services depending on which of my friends uses which platform, I just want to contact him.

And here's why Google IMO should be the first company putting some resources to creating such a service:
  1. They have all the technology available, and they already develop stuff for all these platforms
  2. They want to get into the social business, why not start with a great messaging/communications service
Anyway, what do you think? Share my feelings, or what's your perfect communications solution? Is there already a product like the one I have described?