Despite internal turmoil, massive fiscal losses, and plummeting marketshare, RIM's CEO Thorsten Heins believes there is "nothing wrong with the company as it exists right now." Heins pulled double duty as the public face of the BlackBerry maker on Tuesday, appearing on a Canadian radio morning show and penning an opinion piece in the Globe and Mail newspaper. Pushing against a recent wave of negative news — led by BlackBerry 10's delay into 2013 — Heins emphasized that good things are on the horizon for RIM and its customers. "We believe RIM is a company at the beginning of a transition that we expect will once again change the way people communicate."
The chief executive didn't shy away from acknowledging the numerous setbacks and missed opportunities that have led to RIM's current predicament. "I am the first to admit that RIM has missed on important trends in the smart-phone industry — especially in the consumer domain," he said. Still, he seems frustrated with the doomsday forecasts many in the industry have been prophesying. "As some pundits write RIM's obituary, the company's global subscriber base continues to grow, to more than 78 million people in 175 countries." Heins claims that RIM "has no debt" and paints recent job cuts as a "corporate overhaul" that should reduce annual operating costs by $1 billion. "This company is not ignoring the world out there, nor is it in a death spiral," he said on Canadian Broadcasting Corp's Metro Morning radio show.
Of course, that's exactly the type of worry-free outlook we'd expect to hear from RIM's CEO. Whether the iconic company can ultimately manage to rebound from its troubles remains to be seen. You'll find Heins' full op-ed at the source below.