India is one of the few markets where RIM's BlackBerry brand continues to grow, but the company has been grappling with the Indian government for some time in regards to the country's requests for access to RIM's servers so it can examine user communications. RIM set up a BlackBerry Server designed to enable "lawful access" to BBM messages and emails back in February — but that didn't include access to secured enterprise email services. However, the company has now had to step in and reassure users of their corporate email security following a report by The Economic Times which claimed RIM had handed over encryption keys to its enterprise email server.
In a statement to Reuters, RIM reinforced the fact that the "lawful acces solution" it provides to India "does not extend to secure BlackBerry enterprise communications." Reuters also spoke with David Patterson, RIM's head of government relations, who said that "BlackBerry enterprise communications in India remain secure and encrypted. No change has been made or ever can be made in India or anywhere." He also said he believes the Indian government recognizes the fact that secure communications are essential to attract and maintain businesses in the country, and that India wouldn't make demands that would put those businesses at risk. With India having said in the past that enterprise communication was not of "high concern" to its security authorities, BlackBerry users should feel reasonably secure that their data will stay private.