Office 2013 Free Upgrade Offer ERROR


If you are like me and have bought Office 2010 recently, you received an email from Microsoft that you will be able to upgrade to the next office for free.

Well here is the link (US):

Problem is, thousands of people who have tried to redeem the offer received an error message.

We are sorry, but we are unable to complete your request.
The following problem(s) exist:

  • <012913> If you think you have received this message in error, contact a Microsoft Customer Support representative.

Anybody managed to upgrade for free without issues? Please tell us how you did it. I hope Microsoft keeps its promise. I was really looking forward to the new Office.