Have you guys had problems with best buy before?

So today is my birthday and every year my family come to celebrate it. And my mother supposedly got me an ipad mini wity retina display. But best buy themselves mest up. They got me the first ipad mini and it was preloaded with ios 6! How can they mess that up. They have no idea what they're even getting and that thing was $700 and it was the first mini!!! And my mother said she said the ipad mini with retina display. So guys have you had problems like this before at best buy, if so tell your story in the comments below.