Question for Android and Chromebook users

This is something i've really been wondering (and it isn't trolling...i swear!) about people who use both Android and Chromebooks.

The most frequent reason people seem to cite for using Android is CUSTOMIZATION!!! It doesn't treat you like a baby, root it, do whatever you want, and all those apps!!

But it seems many of these same people also love Chromebooks, and want them to take over, and feel that it is a great OS...despite being the most limited in terms of customization, functionality and apps. there something i'm missing here?