Customizing Start Menu in 8.1 is terrible

I don't know why they made the changes that they did, but everything about rearranging tiles is worse than it was in 8.0 for both touchscreens and mice. The long-press gesture to select a tile takes too long and isn't intuitive. The Customize Mode is clunky and requires extra clicks. The backgrounds scroll a lot faster now in a way that I find really distracting. I appreciate the new smaller tiles but other than that I hate just about every change they've made.

Does anyone else agree or am I crazy? Are these changes actually good in some way that I don't understand?