Is the general lack of Apple criticism directly tied to their lack of innovation

Everyone like and underdog. Way back when, apple was used by artist only, and PC's were for everything else; I used to stick up for the underdog, because there had to be something behind this notion of "it just works." Now we all know "it just works" and accepted it and keep living our lives. With out a the man(Steve) on top telling people how it will work in the future, and no loud minority of people complaining about how it doesn't work, where is the room for a seed of inspiration grow. Necessity is the mother of invention and apple doesn't need anything. My point is there is no wind behind the sails, that is what criticism can drive. That's my opinion anyway. what do you think?