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Amazon's Kindle Fire HDX with Mayday brings video customer service to your tablet

This video appears in: Amazon launches Mayday, a virtual Genius Bar for the Kindle Fire HDX, Amazon's Kindle Fire HDX: power, with a helping hand, and Amazon's new Kindle Fire HDX tablets: the full story

Amazon has announced a host of new tablets; a 7- and 8.9-inch Kindle HDX and a refreshed Kindle HD. The devices are also running Fire 3.0, an updated version of Amazon's tablet OS.

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