Neiman Marcus CEO apologizes for data breach, offers free credit monitoring

17

TargetNeiman Marcus, and possibly three other major retailers suffered data breaches over the holiday season, exposing customer credit card data to potential theft and abuse. Today, Neiman Marcus CEO Karen Katz has published a letter apologizing for the breach, and offering a free year of credit monitoring service to any customer who shopped at Neiman Marcus with a payment card over the past year.

"We want you always to feel confident shopping at Neiman Marcus, and your trust in us is our absolute priority," said the chief executive.

Investigation in progress

In addition to the apology, the website has a number of updates on the ongoing investigation. While we still don't know the scale and scope of the data collected, Katz writes that PIN numbers, social security numbers, and birth dates were not compromised. While both credit and debit card information was collected, Neiman Marcus cards have apparently not been abused and the company believes that the breach didn't affect customers who shopped online.

Neiman Marcus also writes that there's no evidence that the breach is connected to the one at Target, which exposed up to 70 million customers' personal data. The company says it's working with the US Secret Service and federal law enforcement agencies, and is disabling the malware that caused breach as fast as the company can find it.

The best of Verge Video

Back to top ^
X
Log In Sign Up

If you currently have a username with "@" in it, please email support@voxmedia.com.

forgot?
forgot?
Log In Sign Up

Forgot password?

We'll email you a reset link.

If you signed up using a 3rd party account like Facebook or Twitter, please login with it instead.

Forgot username?

We'll email it to you.

If you signed up using a 3rd party account like Facebook or Twitter, please login with it instead.

Forgot password?

If you signed up using a 3rd party account like Facebook or Twitter, please login with it instead.

Try another email?

Forgot username?

If you signed up using a 3rd party account like Facebook or Twitter, please login with it instead.

Try another email?

Almost done,

By becoming a registered user, you are also agreeing to our Terms and confirming that you have read our Privacy Policy.
Spinner.vc97ec6e

Authenticating

Great!

Choose an available username to complete sign up.

In order to provide our users with a better overall experience, we ask for more information from Facebook when using it to login so that we can learn more about our audience and provide you with the best possible experience. We do not store specific user data and the sharing of it is not required to login with Facebook.