Hackers breached Kickstarter's defenses and stole the information of an unspecified number of customers, the company disclosed today. The company learned of the breach on Wednesday from law enforcement officials, and quickly resolved the breach, Kickstarter said today. It did not disclose how the breach occurred.
No credit card data was accessed, the popular crowdfunding site said, but hackers did gain access to usernames, email addresses, mailing addresses, phone numbers, and encrypted passwords. The company recommends that all users create new passwords for their accounts and any other accounts that use the same password.
"We are incredibly sorry that this happened."
The company apologized for the breach. "We're incredibly sorry that this happened," CEO Yancey Strickler said in a blog post. "We set a very high bar for how we serve our community, and this incident is frustrating and upsetting. We have since improved our security procedures and systems in numerous ways, and we will continue to do so in the weeks and months to come."
The Verge has reached out to Kickstarter asking how many customers were affected, and will update this post if they respond.