Update stuck on Mac

Hello Mac People,

I'm a windows user so I don't know what I'm talking about here but my friend has been having some problems with her Mac and this is what they said.

So it needed to install updates
and there were 3 in total...and its been stuck on the last one forever

please tell my babys ok??

what do i do. its literally been forever

my computer fell asleep in the midde coulld that be why???

It's a macbook from what i've managed to get from her.

Now what do you guys think is the problem? I can ask her for some more information. Thanks.