Volume control on video player

This is intended specifically for the site developers.

Regarding the video player you use, I would really like to see changes for the volume control. It's a giant pain that there is no volume control when the (disproportionately-loud) ad plays (yes, I fund this site by choice, rather than using Abblock), and secondly, the existing volume control disappears when a video is paused. I really need access to those controls to quickly regulate the volume from whatever level I've left it at and depending on the time of day.

I hope you have some sway over the company that produces this, as I understand it's not developed in-house.

Thanks.