The Apple Support Forums

Well, here's something that doesn't come up very often, but since i had a little trouble with my i5's back-light i took to the Apple support forums for an answer. I went there, got my answer and was happy, but, when i was looking at my profile and the whole experience overall, it seems like a very neglected part of Apples services.

The layout for posting quarries is horrible, there are subsections upon subsections upon subsection, and what surprised me... There's no access to the support site through an app, only through a browser, which is a frustrating experience on a phone.

Do you guys think they should make an app for the forums, or even incorporate it into one of their other apps.

Let me know,