Gabe (Penny Arcade) works closely with Surface team
Big update to his original post (http://penny-arcade.com/news/post/2014/05/23/surface-pro-3):
To see them come back to me with fixes for my problems was really amazing. They are putting time and effort into making sure the Surface Pro 3 does what artists want it to do. You hear a lot about MS being this massive company that doesn’t listen but that’s really not fair in this case. The Surface team seems incredibly passionate and open to hearing feedback about their baby. After I was done drawing I went out to lunch with some of the people from the team. I said to them "listen, I am an edge case. I don’t use this machine the way most of your users will use it. I understand this thing isn’t going to do everything for everyone." Their answer was basically "why not?"