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EA admits Jedi: Survivor ‘isn’t performing to our standards’ on some PCs

EA admits Jedi: Survivor ‘isn’t performing to our standards’ on some PCs

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‘Rest assured, we are working to address these cases quickly.’

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The cover art for Star Wars Jedi: Survivor, showing main character Cal Kestis and his droid, BD-1, in front of a desolate backdrop.
Star Wars Jedi: Survivor.
Image: EA

We were largely happy with Star Wars Jedi: Survivor when we played it on PS5 — here’s our full review — but it’s having major issues on PC. A day after launch, 63 percent of its Steam reviews are negative, complaining that even high-end components can’t competently run the game.

Now, publisher EA is beginning to own it. “We are aware that Star Wars Jedi: Survivor isn’t performing to our standards for a percentage of our PC players,” a tweet from the official EA Star Wars account reads.

EA is promising to “address these cases quickly” and is already working on fixes — but it seems clear from the company’s wording that it doesn’t want to raise your expectations too high, warning that “there is no single, comprehensive solution for PC performance.” The company also seems to be throwing some shade at players using Windows 10 rather than Windows 11.

Here’s where Jedi: Survivor’s Steam reviews sit as of midday on April 28th.
Here’s where Jedi: Survivor’s Steam reviews sit as of midday on April 28th.
Screenshot by Sean Hollister / The Verge

If this whole story sounds mighty familiar, that’s because it’s similar to the saga we’re currently enduring with The Last of Us Part I on PC, a game that (like Jedi: Survivor!) was delayed specifically so it would meet those quality standards and yet launched with so many serious problems that it attained “mostly negative” reviews on Steam.

Rock Paper Shotgun reports that the game is a “hot mess” on the Steam Deck in particular, which is a shame considering the original Star Wars Jedi: Fallen Order was a Deck launch marketing title and ran reasonably well. EA doesn’t mention the Deck in its note about fixes at all. Last I tested, The Last of Us still wasn’t running well on the Deck despite several waves of fixes.