Microsoft is planning to remove detailed Windows Phone update information from its site, the company announced on Friday. Where's My Phone Update? has served as a popular destination with carrier specific update information, but Microsoft's Eric Hautala revealed the company "won’t be individually detailing country, model, and carrier details…any longer," offerering no explanation for the reasons behind the decision.
Microsoft's latest Windows Phone update, build 8107, introduces some important bug fixes, including a security-related change to revoke a number of digital certificates. The update is "available to all carriers that request it," according to Microsoft, indicating that carriers could prevent consumers from receiving essential improvements and security fixes in future. It's a worrying change from the software maker, who has typically been open and transparent throughout the recent "Mango" roll out, detailing each carrier's plans. This change won't be a welcome one for Windows Phone users, and we're already seeing some outcry on Microsoft's blog post comments and Twitter. We'll have to wait and see if that gets loud enough for Microsoft to change its mind.

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I can understand why. MS is put in a situation where they are making promises on behalf of the carriers. If the carrier pushes back the update, all the rage is directed at MS for breaking a promise, when it is the carriers who are falling through on their commitment.
Posted on Jan 06, 2012 | 8:01 PM EST reply Recommend (17) Flag actions
Could be that. Personally I feel like carriers might be getting heat because of their “testing” stages and they aren’t happy having to field questions from consumers.
Posted on Jan 06, 2012 | 8:02 PM EST reply Recommend (12) Flag actions
Just don’t buy phones from Telefonica and Telstra, they are always the slowest to provide update to their customers.
I am sure many of the Android users will welcome this type of transparency, I pledge Microsoft continue with their “consumer first” strategy with Windows Phone instead of OEM/Carrier first.
Posted on Jan 06, 2012 | 8:07 PM EST reply Recommend Flag actions
the slowest has to be Rogers in Canada… they took almost a year to get the Anna update out for Nokias ;)
Posted on Jan 07, 2012 | 4:07 AM EST reply Recommend Flag actions
Rogers has been quick for releasing all the Windows Phone updates, especially The NoDo update.
Posted on Jan 07, 2012 | 7:07 AM EST via mobile reply Recommend (1) Flag actions
totally agree. I dont think it’s a matter of pissed off people getting back to MSFT, but more pissed off people hitting every support medium their carrier offers and asking “why aren’t you guys even testing yet, other all other carriers are past testing, past scheduling, and delivering and you’re stuck on testing???”
i really don’t like this news at all, especially since carriers as it is are already way too tight lipped when it comes to telling their customers when they’re going to update
their phonestheir customers phones.Posted on Jan 06, 2012 | 8:57 PM EST reply Recommend (1) Flag actions
I agree it’s probably the carriers complaining to Microsoft after their customers aren’t getting the update as soon as Microsoft release it.
To be fair what do the carriers actually test what is there to test past what Microsoft do testing the update works on every phone model before releasing. I really don’t see what the carrier matters at all on WP& they can only add a splash screen and their own apps which are separate from the OS.
Posted on Jan 06, 2012 | 10:00 PM EST reply Recommend Flag actions
Someone please explain to me — why do carriers need to test WP7, but don’t need to test iOS updates? Or are you telling me that 200+ carriers worldwide test iPhone updates more or less simultaneously and instantaneously?
Or is “testing” code for “we want to prevent OS updates going out if possible so we can force users to buy a new phone if they want an update”?
Posted on Jan 07, 2012 | 11:34 AM EST reply Recommend Flag actions
Let the fragmentation begin!
Posted on Jan 06, 2012 | 8:05 PM EST via mobile reply Recommend (4) Flag actions
am guessing its because samsung never updates their phones. ah well at least we are no android, lol fragmentation
Posted on Jan 06, 2012 | 8:10 PM EST reply Recommend (1) Flag actions
You laugh, but there’s already forms of fragmentation. No AT&T phones have the 7740 update, and so far there is no indication they’ll be getting 8107.
Posted on Jan 06, 2012 | 8:40 PM EST reply Recommend (3) Flag actions
We can always force updates.
Posted on Jan 07, 2012 | 4:11 AM EST reply Recommend Flag actions
You mean by unbranding your phone and/or flashing it? So, in other words the exact same way Android users can be up-to-date, which everyone knows is the best possible experience.
Posted on Jan 07, 2012 | 10:17 AM EST reply Recommend (1) Flag actions
You can trick Zune to push the update even if it’s not available for you. It’s a little tricky but worked for a lot of people when Mango came out.
Posted on Jan 07, 2012 | 1:00 PM EST reply Recommend Flag actions
To be fair the European galaxy s got gingerbread very quickly. Faster than most devices. Though its bull that they are denying ics on those devices.
Posted on Jan 06, 2012 | 8:42 PM EST via mobile reply Recommend Flag actions
The European Galaxy S got great updates but the US models have been terrible. I had a Samsung Vibrant (bought it when it came out). I got Froyo after Gingerbread was already out. Today it has been over a year since Gingerbread has been available and the Vibrant is still running Froyo. I have since moved to an iPhone and it feels really good to know that I’ll be getting updates as soon as Apple makes them available (for about 2 years after its release).
Posted on Jan 07, 2012 | 9:37 AM EST reply Recommend Flag actions
Let the fragmentation begin!
Posted on Jan 06, 2012 | 8:05 PM EST via mobile reply Recommend (5) Flag actions
FYI, this isn’t fragmentation. Looks at Android and then look at Windows Phone. You’ll see what I’m talking about. ;-)
Posted on Jan 06, 2012 | 8:37 PM EST reply Recommend (9) Flag actions
Every platform is fragmented, the question is by how much. Android’s situation is worsened by UI changes every release.
Posted on Jan 06, 2012 | 9:05 PM EST reply Recommend (1) Flag actions
Android’s UI has needed change. 1.x and 2.x were very rough around the edges, 3.x was a transitional release and hopefully 4.x will introduce some stability. Google also did the smart thing with ICS in that it mandates a standard theme (Holo) be included.
Google are a company who like to experiment with UI design but they need to repress this urge with Android because some owners will be stuck with it if their phone gets no future updates.
Posted on Jan 07, 2012 | 9:14 AM EST reply Recommend Flag actions
I know it needs change, my point is that the fragmentation is much more obvious on Android because there are visual changes with each iteration.
Posted on Jan 07, 2012 | 10:16 PM EST reply Recommend Flag actions
Everything gets fragmented eventually. Looks at Windows XP and then looks at Vista and then at Windows 7.
Posted on Jan 06, 2012 | 9:19 PM EST reply Recommend (1) Flag actions
Looks at Unix and then looks at NeXTSTEP and then looks at Darwin and then at Mac OS.
Posted on Jan 06, 2012 | 11:36 PM EST reply Recommend (5) Flag actions
wut
Posted on Jan 07, 2012 | 4:09 AM EST reply Recommend (1) Flag actions
They are changing the policy because carriers are going to stop updating older phones.
Posted on Jan 06, 2012 | 8:07 PM EST via mobile reply Recommend (1) Flag actions
They can only withhold one update at a time. When the next update comes out, Microsoft pushes it out regardless of what the carrier says. So they can just outright “stop updating older phones.”
Posted on Jan 06, 2012 | 8:38 PM EST reply Recommend Flag actions
Dont be surprised to see that policy change as well.
Posted on Jan 06, 2012 | 8:52 PM EST via mobile reply Recommend (2) Flag actions
You say carriers are going to stop upgrading older phones and that MS will undo its policy of pushing “the second newest” update regardless of carrier input.
Can you provide anything that resembles evidence? Or is this just FUD?
Posted on Jan 07, 2012 | 8:58 PM EST reply Recommend Flag actions
Most carriers are already 2 updates behind, )7740 & 8710. I think this really is the prelude to older devices being left behind from future updates. And knowing Microsoft all we will get is a wall of silence and of course the carriers will just bounce you around.
So much for carriers wanting WP7 to succeed. And this is just as bad as android fragmentation, just enforced differently.
Posted on Jan 06, 2012 | 8:57 PM EST reply Recommend (3) Flag actions
8107 (please bother to copy and paste it from the article) was just released, so your argument has no merit.
Posted on Jan 06, 2012 | 9:06 PM EST reply Recommend Flag actions
efjay’s reply:
Most carriers are already 2 updates behind, 7740 & 8107. I think this really is the prelude to older devices being left behind from future updates. And knowing Microsoft all we will get is a wall of silence and of course the carriers will just bounce you around.
So much for carriers wanting WP7 to succeed. And this is just as bad as android fragmentation, just enforced differently.
There, now it has merit :p
Posted on Jan 06, 2012 | 10:12 PM EST reply Recommend (5) Flag actions
No he’s saying that because 8107 just came out, you can’t already tell that older phones will be left behind.
Posted on Jan 07, 2012 | 1:04 PM EST reply Recommend (1) Flag actions
Sorry, I ment to say: can’t just outright "stop updating older phones."
I wish we had an edit button…
Posted on Jan 07, 2012 | 12:25 AM EST reply Recommend Flag actions
Meant*
Posted on Jan 07, 2012 | 12:26 AM EST reply Recommend Flag actions
US and Europe carrier system is a PoS. it’s a f—g dictatorship.
I like russian mobile freedom. Any phone on any carrier any day.
Posted on Jan 07, 2012 | 4:58 AM EST reply Recommend Flag actions
There’s nothing stopping you buying an unlocked phone with stock OS and picking up a sim card for your network of choice (in Europe at least). It’ll cost you more up front of course but 3rd party credit is usually available.
Posted on Jan 07, 2012 | 5:28 AM EST via mobile reply Recommend Flag actions
I have an unbranded and unlocked LG E-900 and I do not see the update. I also can understand that because if it is only available after carrier request I won’t see it since I do not have a subsidized phone.
Which, by the way, also means that I do not have the tethering feature that seems to be available for the Vodafone branded device (I’m from Germany).
So much for unlocked/unbranded devices sigh
Posted on Jan 09, 2012 | 5:38 AM EST reply Recommend Flag actions
This must be it for WP7.
Posted on Jan 06, 2012 | 8:09 PM EST reply Recommend Flag actions
Hi troll.
Posted on Jan 06, 2012 | 10:14 PM EST reply Recommend (6) Flag actions
I… though the whole point of Microsoft’s model was to prevent fragmentation like this?
Posted on Jan 06, 2012 | 8:09 PM EST reply Recommend (2) Flag actions
As far as I know carriers are still can’t be more than two updates behind
Posted on Jan 06, 2012 | 8:24 PM EST via mobile reply Recommend (1) Flag actions
Screw F#%&^@! Carriers. So now we have no public record or pressure on each carrier in comparison to others – or any transparency from Microsoft. This is not going to be good.
We know what priorty carriers have given WP7 to-date. Shit.
The only option now is to buy an outright 100% de-branded handset. :/
Posted on Jan 06, 2012 | 8:12 PM EST reply Recommend (11) Flag actions
PS ATT have already EOL the Focus – and are blocking Tethering and 7740 for this device. Pricks.
Posted on Jan 06, 2012 | 8:12 PM EST reply Recommend (2) Flag actions
’Cause less information is always good!
Posted on Jan 06, 2012 | 8:13 PM EST reply Recommend Flag actions
Not a good move by Microsoft. This will lead to WP7 fragementation, inconsistent user experiences across devices, etc…stuff Microsoft wanted to stay away from with the platform. If a carrier doesn’t “request” the update, the user is stuck with bugs, or in some cases, security issues with revoked certificates and a SMS bug that could brick your phone. How does this HELP Windows Phone customers out at all? Microsoft needs to rethink this change!
Posted on Jan 06, 2012 | 8:27 PM EST reply Recommend (2) Flag actions
did they say they were gonna become fragmented or not support previous hardware no but its the manufacturers like samsung that block the updates microsoft has always wanted to update their phones on time.
Posted on Jan 06, 2012 | 8:31 PM EST reply Recommend (1) Flag actions
So has samsung dumbass.
It is the carriers that withold the updates, the reason Samsung doesnt want ICS on the Galaxy S is mainly because the carriers won’t bother testing older phones.
Posted on Jan 07, 2012 | 4:55 AM EST reply Recommend Flag actions
The main reason for Samsung is to sell you a new phone.
Posted on Jan 07, 2012 | 6:25 AM EST via mobile reply Recommend (2) Flag actions
Microsoft’s old policy is still in place. The carrier can only delay a phone by one update. Once as the next update comes out, Microsoft pushes out the preceeding one, regardless of what the carrier says.
Posted on Jan 06, 2012 | 8:43 PM EST reply Recommend (6) Flag actions
Eric should clarify these things in his post. I am sure they will update thier blog with all this backlash going on. I hope what is true. I don’t like the idea of the chance of no updates at all, which could happen under this model.
Posted on Jan 06, 2012 | 8:44 PM EST reply Recommend (2) Flag actions
They should have just done an ‘Apple’ on this… Made their own phone (since they have a pretty strict hardware requirement). They could have had Samsung manufacture it. Then, they could have agreed to take all the support calls. That is the magic nugget. If you agree to support your own device (which you can only do if there is only a couple of models), the carriers will let you roll updates as you wish.
Posted on Jan 06, 2012 | 11:55 PM EST reply Recommend Flag actions
I don’t think that policy will stay for very long… Carriers can just refuse to let the update through, or refuse to expend the effort to test it. Microsoft can then say: so you cannot sell Windows Phones. Then the carriers will just shrug.
Posted on Jan 07, 2012 | 3:48 AM EST reply Recommend Flag actions
Updates are not OTA though. Its all through Zune so in what way could carriers block it?
Posted on Jan 07, 2012 | 4:07 PM EST via mobile reply Recommend Flag actions
With all the new phones being released, and all the varying manufacturer and carrier-specific updates, it was clear that the “Where’s My Phone Update” page would either be scrapped or heavily modified sooner rather than later.
The big question is whether future major updates (Tango and Apollo) will be made available to first-gen phones. If so, then that’s good enough for me, as the major updates will rollup all the minor updates as well.
Posted on Jan 06, 2012 | 8:29 PM EST reply Recommend (1) Flag actions
I can understand why the carriers wanted to get this done away with. Microsoft was essentially throwing them under the bus for their business as usual.
That being said, this really sucks for the consumers cause we lose a ton of transparancy and Microsoft’s plan of keeping everyone current is completely out the door.
Microsoft most definately doesn’t have the pull with these carriers than Apple does.
Posted on Jan 06, 2012 | 8:29 PM EST reply Recommend Flag actions
Is Apple the only one with the balls to stand up to the carriers?
Posted on Jan 06, 2012 | 8:30 PM EST reply Recommend (4) Flag actions
its nothing to do with the carriers microsoft has done great on that front its handset makers like samsung.
Posted on Jan 06, 2012 | 8:31 PM EST reply Recommend Flag actions
Samsung has no control over updates beyond what impact their hardware decisions have on the updates. Microsoft has to test them, and then the carriers have to test them. It’s the carriers. It’s always the carriers and always will be the carriers.
Posted on Jan 06, 2012 | 8:39 PM EST reply Recommend (7) Flag actions
Samsung did screw up the focus though by releasing a ton of hardware revisions that eventually created problems for the mango updates. But then again Microsoft should have been aware of this since they do conduct validation.
I don’t know what it takes to get the apple deal but right now they have it made. Its as if the carriers aren’t even in the picture with iOS updates.
Posted on Jan 06, 2012 | 8:46 PM EST via mobile reply Recommend Flag actions
Samsung screwed up the firmware in the Focus too. The Bluetooth volume in calls and out-of-call became severely imbalanced with 2103.11.8.1, and makes using text-to-speech impossible now. But of course it won’t be fixed since the Focus Flash and Focus S are out now. While I’m still debating whether my level of irritation with Microsoft abandoning their commitment to update and maintain the OS for current customers will keep me, I’ve already long since decided my next phone will not be a Samsung.
Posted on Jan 07, 2012 | 1:10 AM EST reply Recommend Flag actions
if thats true then why doesnt samsung update their android phones. they dont. all they want is for people to buy their newer phone.
Posted on Jan 06, 2012 | 10:48 PM EST reply Recommend Flag actions
Not talking about Android.
Posted on Jan 07, 2012 | 1:08 AM EST reply Recommend Flag actions
Apple is in a completely different situation. The carriers need the iPhone to keep their customers happy. Every carrier can have as many Android phones as they wish and the same goes with Windows Phone, so Android and WP7 don’t have the same leverage as iOS.
Posted on Jan 06, 2012 | 11:55 PM EST reply Recommend Flag actions
Apple is the one with the iphone, the Jesus phone. Apple has the product and it is the only one that makes carriers actually BUY their phones. It is why Apple is able to report sold handsets why other manufacturers can only report shipped. Apple’s iphone contract for a carrier stipulates that Apple is in control of the product while the carrier actually has to buy the handsets. Good on Apple is what I say.
Posted on Jan 07, 2012 | 4:17 AM EST reply Recommend Flag actions
Microsofts posts didn’t mention handset makers. They mentioned CARRIERS! It’s up to the carriers if you get an update or not. It’s going to lead to fragmention and inconsistent user experiences. Once a carrier has you locked into a 2 year contract, they can, and I am sure some will, just never give you an udpate. Thats why we need Microsoft pushing from their side to look out for the customers. What some carriers have done with Android updates is awful.
Posted on Jan 06, 2012 | 8:41 PM EST reply Recommend (1) Flag actions
They remove a website and everyone is already singing Doomsday and Fragmentation songs about WP7? Wow, really?
Posted on Jan 06, 2012 | 8:47 PM EST reply Recommend Flag actions
While it’s an irrational stance to take based on this news, the move is in line with an annoying Microsoft habit of late – secrecy. They seem to think telling no one anything is a good strategy when all it’s doing is causing unrest and baseless rumours to surface.
Posted on Jan 06, 2012 | 9:47 PM EST reply Recommend Flag actions
We fought for that level of transparency when Microsoft botched the NoDo update process; Samsung was silent toward us, and dishonest toward Microsoft about the REV1.4 Focus. Now they’re taking it back away. Additionally, Microsoft has always, at least in PR, maintained that phones would be kept up-to-date. If you want to defend this decision to backpedal to Android-level commitment, tell me how it possibly helps Windows Phone succeed in the market place. It doesn’t. It simply means that people with Windows Phone will begin to have varied experiences, missing features, and lingering bugs that will never be fixed; all depending on which carrier they have. That’s not acceptable when the iPhone has been getting updates right for 4 years.
With AT&T, Verizon, Sprint, and all the carriers outside the US, have you ever seen a carrier delay or block an iOS update? No. Because updates go out when Apple says so, not when carriers say so. And that’s the standard Windows Phone’s early adopters were promised when they said no to Android and iOS, and bought a Windows Phone. Now Microsoft is basically saying, “we promised you the gold standard of update processes (like iOS), but now one year later we’re going to go back on our word and give you something closer to what Android phones get (varied, unreliable updates that may or may not ever come, at the discretion of carriers; with no transparency whatsoever).” As a consumer, there is no defense for this change.
Posted on Jan 07, 2012 | 1:18 AM EST reply Recommend Flag actions
Pretty soon Nokia phone will be the Nexus line for Windows Phone 7.
Posted on Jan 06, 2012 | 9:15 PM EST reply Recommend Flag actions
Except not, because those phones will still be given to carriers who will still fuck over the update process. It has NOTHING do with OEMs at this point, unlike Android.
Posted on Jan 06, 2012 | 9:18 PM EST reply Recommend (1) Flag actions
MS is boxed in and not in charge of their own destiny. Funny (ironic, as the kids say) how this plays out. The (US) carriers still have the upper hand and are not going to make the “Apple” mistake without good (financial) reason…
Oh well…too bad. WP7 looks like it is buttery smooth (based on reports)…
Posted on Jan 06, 2012 | 9:30 PM EST reply Recommend Flag actions
Well, this is distressing. One would hope at least that phones bought without carrier involvement will get every update and get it on time but this sort of behavior is cause for concern.
Posted on Jan 06, 2012 | 9:37 PM EST reply Recommend Flag actions
“…indicating that carriers could prevent consumers from receiving essential improvements and security fixes in future. It’s a worrying change from the software maker”.
Yeah, except this isn’t a change. Carriers always had to request updates to be pushed on their networks. The only story here is the dismissal of the “Where’s my update?” page, everything else is just misinformation (and Microsoft started that with their erroneous communication, as always).
Posted on Jan 06, 2012 | 9:45 PM EST reply Recommend Flag actions
I have a Windows Phone and I never knew such a feature even existed. Is it a US-only service?
Posted on Jan 06, 2012 | 10:30 PM EST reply Recommend Flag actions
It’s worldwide.
Posted on Jan 06, 2012 | 11:08 PM EST via mobile reply Recommend Flag actions
I say that is an odd move.
Posted on Jan 06, 2012 | 11:04 PM EST reply Recommend Flag actions
Would anyone else pay lots of money just to know how all these Carriers OEMs and software companies come to make stupid decisions like this? Does no one just stand up in the boardroom and just simply say,“I CALL BULLSHIT”. I think I could be that guy if you gave me ten million bucks a year.
Posted on Jan 06, 2012 | 11:14 PM EST reply Recommend Flag actions
i effing hate carriers..
in canada, rogers has already given up its support for its samsung focus. after receiving my mango update, i asked rogers on twitter a month later when the mango udpate is coming, and they said “we will push out an update as soon as the manufacturer provides us with one”. BULL FRICKIN CRAP I ALREADY HAVE THE UPDATE.
JEEZ… this TRULY sucks for canada and other countries that rely on the “where’s my update?” website to nag our carriers by saying: LOOK MAN, THE UPDATE IS ROLLING OUT IN YOUR NETWORK. GIVE IT TO ME NOW.
Posted on Jan 06, 2012 | 11:29 PM EST reply Recommend Flag actions
Try Bell…they don’t even sell any 2nd generation hardware for WP7….at least Rogers still sells the 1st generation…
MS just cannot stand to have success themselves since Bill Gates left….WTF….
Posted on Jan 06, 2012 | 11:34 PM EST reply Recommend Flag actions
yea bell seems to be becoming a lot like verizon. all big LTE android smartphone with no wp7 in their line up. ok verizon has one, but they might as well not since they seem to hate wp7 so much
Posted on Jan 07, 2012 | 12:14 AM EST reply Recommend Flag actions
This is typical MS…
Get lot’s of people excited about your platform…especially a key element…just before you make a new release or announcement, pull the plug on that key feature and piss everyone off….they did the same with windows home server which is now used by almost no one (I do use the latest version but miss the drive pool feature)…
Right before CES, they release this PR nightmare…do they have a team of google employees working there to screw MS up on purpose?
How could they possibly not think this will go down bad in the tech media….
I’m a huge WP7 fan…even bought my own focus for work as we are now an all iphone company but now I’m really not so sure…I have the email problem where with exchange and WP7 it doesn’t include the original email in a reply…I cannot tell you what a pain this has been…never mind the keyboard randomly disappearing….these are not “optional” updates but rather bug fixes. I’m still waiting for this update….my wife’s HD7 is still only on the 7.5 Mango release but my focus is one ahead and now we will both be behind bug fixes….
I’d like to hear what Joe Belifore has to say about this as he has very publically stated on numerous occasions they would not allow this. I would not be surprised to hear a news report that he has left the company or is now in charge of another division of MS or some other BS…
Makes you really question the idiocy of MS sometimes….they just can’t seem to enjoy success…
Posted on Jan 06, 2012 | 11:31 PM EST reply Recommend Flag actions
At the end of the day, all platforms become fragmented by legacy hardware.
At least Android’s latest bits are open-sourced, has a passionate development community, and increasing numbers of devices that support unlocked bootloaders by design (Google Experience devices, HTC, Sony Ericsson, Asus) or by force.
The result? Many legacy devices that have an upgrade path (if unofficial) well beyond industry standards or any competitors upgrade policy.
Posted on Jan 07, 2012 | 12:08 AM EST via mobile reply Recommend Flag actions
I’m actually not as bothered about getting more features…I’m more bothered that the features I have now don’t work correctly and are buggy…
Bug fixes should always be offered…feature increments is a different story. I would argue features need to be added for free right now as well to help build the platform…they are nowhere near where they need to be…..but again, the big deal is the lack of bug fixes that is now possible…
Posted on Jan 07, 2012 | 12:13 AM EST reply Recommend (1) Flag actions
True, same thing. I don’t get the “this update has important fixes, and will be availalble if the carrier requests it”. Wtf ? This should be available to every phone, and by wireless update (WP7 is said to make this possible) if you ask me…
Posted on Jan 07, 2012 | 12:19 AM EST reply Recommend Flag actions
MS bend over to carriers…even though i have android i admire apple who makes carriers bend over to them.
Posted on Jan 07, 2012 | 12:23 AM EST via mobile reply Recommend (1) Flag actions
Even Apple posts detailed information. Why is Ms going in the wrong direction?
Posted on Jan 07, 2012 | 2:09 AM EST reply Recommend Flag actions
I know, I know. 67th comment FTW: Why are the FONTS so ugly in the screenshot? Did he use a UNIX to go to a Metro website? #failwhale
Posted on Jan 07, 2012 | 2:50 AM EST reply Recommend Flag actions
Just when I thought moving from Android to WinPho would be a good idea to get away from the where is my OS updates. Way to totally screw up a main feature to your phone OS.
Posted on Jan 07, 2012 | 3:43 AM EST via mobile reply Recommend Flag actions
nerd joke

Posted on Jan 07, 2012 | 3:52 AM EST reply Recommend Flag actions
I’m planning to quit wp7. I’m tired of seeing MS’s foolishness and lack of concern for its own customers. I don’t know… Do they expect people to buy a product only because they have made it. ‘People First’ what a lie!
Posted on Jan 07, 2012 | 4:00 AM EST via mobile reply Recommend Flag actions
Very pissed off at this, typically Microsoft trying to minimize the damage when they will completely drop the ball on Gen one devices which I own.
I put a lot of support for such a new platform by buying one and living through its silly restrictions like marketplace support etc.
If they screw this like they seem to indicate they are planning to, then it’s android for me, even though i cant stand the platform.
At least ill know what im getting into.
Way to go ms, screw the early adopters on such a contraversional platform.
Posted on Jan 07, 2012 | 4:57 AM EST via mobile reply Recommend Flag actions
What the hell does this mean to open market phones? How am I going to get the update? Will I even get it? Haven’t we learned something about letting carriers take care of updates?
Posted on Jan 07, 2012 | 5:54 AM EST reply Recommend Flag actions
Well, I see just one solution, never buy locked phones. Unlocked phones are always to get the updates first.
Posted on Jan 07, 2012 | 8:34 AM EST via mobile reply Recommend Flag actions
Come on guys… Give these phone makers a break, it takes a long time to add/update CarrierIQ for each model and/or each OS update.
Posted on Jan 07, 2012 | 8:45 AM EST reply Recommend (1) Flag actions
I fail to see the story here? The website has gone, so go and ask your carrier and keep asking until you get an answer.
Carriers still can’t refuse more than one update, (although we’ll get to see if this has changed over the next few weeks I guess).
Posted on Jan 07, 2012 | 9:10 AM EST reply Recommend Flag actions
I think the whole issue is that the blog by the MS idiot basically is stating that it’s now up to the carrier, not per the former rules (which incidentally started out as MS would releas them independently outside of the carrier control, then it was with the carriers permission but guaranteed every other update and now this)…
Score another one for Apple
Posted on Jan 07, 2012 | 3:54 PM EST reply Recommend Flag actions
Bitching about Microsoft is pointless here … this is the US carriers asserting their control. What all the people here don’t get is updating phone o/s’s cost the carrier money and they don’t like it. That why we don’t get android updates too.
Apple is in a position where their phones are so popular the carriers depend on the iphone for their profits so they can dictate terms …. every other OEM is disposable to the carrier.
Posted on Jan 07, 2012 | 9:59 AM EST reply Recommend Flag actions
By your reasoning we should just stop complaining about any horrible corporate decision and take it up the butt…
Viewpoints like this is why corporations generally treat their customers like s**t
Posted on Jan 07, 2012 | 3:53 PM EST reply Recommend Flag actions
If the updates come directly from Microsoft, how do they cost the carrier any money?
Or don’t the updates come from Microsoft…?
Posted on Jan 07, 2012 | 11:44 PM EST reply Recommend Flag actions
So basically patches will be up to the carriers to request, this makes sense. If they are blocking actual OS releases like Nodo, or Mango that would be a different and cause fragmentation but minor patches are not much of a concern. Especially since MS seems to be releasing new OS updates twice a year.
Posted on Jan 07, 2012 | 11:13 AM EST reply Recommend Flag actions
MS should tell the carriers that if they dont release a update to customers within 6 weeks, they will just push through a debranded generic version, if the customer chooses, and have a rollback option incase its needed.
MS couldnt do over the air updates i guess, but they could do plug into your pc and update style.
And if the carriers cry, ms can just point out, “well if you dont suck, its not a issue”
Posted on Jan 07, 2012 | 3:01 PM EST reply Recommend Flag actions
Why doesn’t WinPho7 update like Windows does?
Posted on Jan 07, 2012 | 4:45 PM EST reply Recommend Flag actions
“Oh hi, Fragmentation! Why, what brings you around at this hour….?”
Posted on Jan 07, 2012 | 11:42 PM EST reply Recommend Flag actions
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