Shareholders are investing in the company on the hopes that the investment will bring them a share of the profits. There are two different kinds of shareholders though. Those that are investing for the future and are willing to take a smaller profit to see the company succeed and those that would push a company for 10% profit increases every year at any cost. One hopes they see the former and not the latter.
I agree. I’m one of those customers. I left Sprint after 13 years of ever degrading service offerings. I watched as 2+Mbps 2G eventually ended up as 80-150Kbps 3G. I bought an EVO 4G with the promise that not only was I paying a 4G fee but that my city would have Wi-Max by the end of the year. That was June of 2010.
It doesn’t pay to have unlimited data if I can’t ever use more than 500MB of it in a 1 month period. At least I’ve actually come close to using my 2GB allotment with AT&T. I hope Sprint can get it’s act together so Verizon and AT&T have some actual competition but it doesn’t look like it’s going to happen anytime soon assuming it happens at all.