clock menu more-arrow no yes

Filed under:

Retailer Handtec stops Galaxy Nexus shipments after confirming volume bug

New, 44 comments

In the UK, Handtec has decided to stop shipping the Galaxy Nexus while it investigates apparent RF interference problems with the phone's volume control.

Galaxy Nexus interference demo
Galaxy Nexus interference demo

In a statement on its official blog, British retailer Handtec has put a hold on further Galaxy Nexus shipments pending investigation of the volume rocker issue that seems to be plaguing some customers. Handtec appears to confirm that it has to do with 2G reception specifically, saying that "the tests are showing when in 2G mode the volume is acting erratically" — so if you've already got a unit and you spend all your time in 3G coverage, you might be able to skate by this issue altogether.

To be clear, this isn't an official action on the part of either Samsung or Google — it's strictly Handtec's call to stop shipments at this point. Whether other retailers follow suit in the coming days remains to be seen.

Thanks, @ielisdave!