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Xbox One party-chat problems will ‘get better,’ Microsoft promises

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Xbox One chat headset
Xbox One chat headset

Microsoft says it’s working to fix several issues with its Xbox One party-chat service. The new and improved chat, that debuted as a separate app on the console, allows gamers to chat with up to seven friends during gameplay. However, Xbox One owners have reported several issues with the service, including the inability to connect to friends on occasions and restrictions on using the service while playing certain titles.

"I had a meeting today about much of this and I can say that things will get better," says Microsoft’s Larry Hryb (Major Nelson), in a post on Reddit. "I can't offer a timeline of a list of what will be addressed first, but we are aware of the issue and things will get better." Microsoft’s party-chat service has changed significantly from the Xbox 360 version, forcing users into a separate app that snaps to the side to manage parties. It’s not clear if Microsoft plans to return to the style of system used on the 360, but the company is promising to address the connectivity issues at some point in the future.

No dashboard updates just yet

Microsoft has not yet issued any significant dashboard updates to the Xbox One since its release on November 22nd. The software maker is expected to improve and tweak the dashboard over the coming months, with larger updates codenamed "Threshold" planned for spring 2015.