If you've been bothered by the TSA lately, there's a good chance that you're not alone. In a review of the Transportation Security Administration's workforce, the Government Accountability Office (GAO) found that incidents of employee misconduct had jumped up 26.6 percent between 2010 and 2012, from 2,691 to 3,408 incidents each year. The majority of those problems were fairly mundane — anything from sleeping on the job to showing up late — but the GAO did find that there had been thousands of cases of misconduct across the three year period that potentially involved more serious affairs, including 56 accounts of theft, 97 accounts of property damage, and 456 drug and alcohol related issues.
The TSA doesn't have a thorough review process
At the time same, traffic through airports has increased — though not quite as much. According to CNN, the number of passengers traveling by plane bumped up four percent between 2011 and 2013. But despite the small increase, the TSA has added 3,200 employees to its staff since 2010.
One of the biggest issues that the GAO identified was that the TSA has no process for reviewing reports of misconduct after the fact to ensure that they were properly handled. The office has now suggested that a thorough misconduct review process be implemented, which could hopefully begin to mitigate future issues. The TSA is apparently moving to establish some sort of procedure in response to that suggestion — though isn't clear what that will entail or when it will be implemented.