clock menu more-arrow no yes mobile

Filed under:

T-Mobile won't sell Moto X in stores, customers will have to buy direct from Motorola

New, 73 comments
Moto X 1024
Moto X 1024

The Moto X is finally here after months of anticipation, but not every carrier is committed to the new smartphone. T-Mobile, one of the five US carriers that Motorola said would support the Moto X, won't be carrying any stock of the device in stores. Additionally, customers won't be able to place an order for the smartphone from T-Mobile locations, either. Instead, T-Mobile customers will need to purchase the Moto X from Motorola's website. The news comes from T-Mobile CMO Mike Sievert, who told All Things D: "We do not plan to stock Moto X devices immediately in our stores but are working closely with Motorola to make the Moto X a great experience for T-Mobile customers. Any news about distribution in our stores would come at a later date." It's unclear why the carrier is taking a different approach, and it remains unknown how much the Moto X will cost T-Mobile customers. The carrier no longer uses traditional contracts, and instead offers phones for a down payment plus a fee for 24 months.