clock menu more-arrow no yes

Filed under:

Xbox One users experiencing black-screen error following update

New, 66 comments
Xbox One 1024px
Xbox One 1024px

The Xbox One's February update added a number of improvements to Microsoft's gaming console, but for some users it's also causing some headaches. A number of users are reporting that, after installing the update, their screen will sometimes turn entirely black. The problem occurs when users press the Xbox button to move to the home screen, and it persists even when the console is powered down. Luckily, the Xbox support team is aware of the issue, and there is a temporary fix — you simply hold down the power button for 10 seconds. Whether a more permanent solution is incoming isn't clear, but the fix should at least help you get in some more Titanfall before the beta ends.