Despite several months of extra work, players are still experiencing problems with the PC version of Batman: Arkham Knight — so Warner Bros. Interactive is offering a full refund until the end of the year.
The publisher previously removed the PC version of the game from sale because of an overwhelming number of bugs and glitches that rendered it unplayable for many. The decision was made less than a week after the game first launched back in June, with plans to put the game back on sale once the technical issues were ironed out. "We take these issues very seriously and have therefore decided to suspend future game sales of the PC version while we work to address these issues to satisfy our quality standards," the company said at the time.
"We worked hard to get the game to live up to the standard you deserve."
An updated, supposedly fixed version of the game went back on sale on October 28th. However, despite the extra time, many users are still experiencing issues — some of which are the same as when the game first launched. On Steam, the majority of user reviews since the most recent patch are overwhelmingly negative.
To remedy this, WB has said that it will offer full refunds to anyone who purchased the game (including the "season pass" downloadable content) regardless of how long they actually played it. "We worked hard to get the game to live up to the standard you deserve, but understand that many of you are still experiencing issues," the company said in a statement.
But while it may sound like the publisher has given up on the port entirely, WB says that it plans to continue offering patches and fixes for players who don't opt for a refund — though it sounds like some problems are beyond fixing. "For those of you that hold onto the game," the company says, "we are going to continue to address the issues that we can fix and talk to you about the issues that we cannot fix." Given the ongoing state of the game, however, you might just want to stick with the excellent console version instead.