Skip to main content

Microsoft tweaks aggressive Windows 10 upgrade prompt following complaints

Microsoft tweaks aggressive Windows 10 upgrade prompt following complaints

Share this story

Microsoft started aggressively pushing its Windows 10 upgrade notifications back in February. While more than 300 million machines are now running the OS, some people haven't been particularly happy with how they received the upgrade. Microsoft is paying out $10,000 to a woman in Seattle who claims that Windows 10 installed itself on her work computer without her permission.

Microsoft's initial upgrade prompts for Windows 10 were relatively clear, but in recent months the company tweaked its prompt so that if you simply dismissed it using the "Red X" the upgrade would schedule itself anyway. "Since we introduced a new upgrade experience for Windows 10, we've received feedback that some of our valued customers found it confusing," admits Windows chief Terry Myerson, in a statement to The Verge. "We've been working hard to incorporate their feedback and this week, we'll roll out a new upgrade experience with clear options to upgrade now, schedule a time, or decline the free offer."

New Windows 10 upgrade prompt

Microsoft has clearly learned that its ambition to have one billion machines running Windows 10 isn't worth losing the trust of its customers over. The new prompt includes the ability to "decline free offer," and the "Red X" at the top corner of the dialogue box will no longer initiate the upgrade. Windows 7 and Windows 8.1 users have around a month left until Microsoft's free Windows 10 upgrade offer comes to an end. Microsoft is expected to charge $119 for an upgrade to Windows 10 from July 30th.

Windows 10 Review