Last month, GameStop announced a new rental subscription service that would let customers borrow as many used games as they wanted during a six-month period for a flat fee. But according to a report from Kotaku, just days before the service’s full launch on November 19th, GameStop has decided to “temporarily pause” the roll out of the new service.

The company hasn’t offered an explanation as to why its decided to halt the program, instead citing “program limitations” that necessitated the abrupt stop. According to Kotaku, GameStop sources claim that the issue lies in the company’s point-of-sale system, which apparently isn’t able to handle the new rental program.

The PowerPass program was originally set to cost $60, and allow customers to check out a used game, play it as much as they wanted, and return it to swap for another title as many times as they wanted in the six-month period. At the end of the six months, customers would be allowed to keep one of the games they had rented during that timespan. For customers who had already bought in on the PowerPass program, GameStop is offering a full refund, plus an additional used game to make amends. The company has yet to say if or when the PowerPass program will return in the future.