Microsoft Accounts have recovered from an hour-long outage that prevented users from signing into their accounts this morning. Large numbers of Xbox, Skype, and Outlook users complained they were unable to access their accounts, with the login prompt noting that an account doesn’t exist. The Verge tested a number of accounts, and we confirmed there were widespread issues worldwide for at least an hour.
Microsoft acknowledged the problems in an Xbox Live service status message, simply noting it was “working to resolve the issue as quickly as possible.” Microsoft Accounts are the key sign-in process to access services like Office 365, OneDrive, Xbox Live, Skype, Outlook.com, the Windows Store, and many more Microsoft apps. Microsoft Account services appeared to come back online at around 9:30AM ET, following the outage.
Update March 7th, 9:40AM ET: article updated to note that services are back online.