Google products like Maps and search more or less exist, on a basic level, to answer questions. So it kind of makes sense that Google is adding a Q&A feature to results in Maps and search to make those questions easier to answer.
Now, when you open up a business listing in Maps or search, there’ll be a Q&A section waiting for you where you’ll be able to see questions that other people have asked, ask your own queries about the location, and upvote information with a thumbs-up button, which will surface those questions toward the top. Business owners will also be able to add frequently asked questions, and directly respond to queries, too.
The new Q&A feature should be rolling out to Google Maps for Android and mobile search now.