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Apple reopens some NYC stores to ‘limited’ walk-in services

Apple reopens some NYC stores to ‘limited’ walk-in services


A spike in COVID-19 stats saw the company restrict customers to online order pick-ups only.

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Daily Life in New York City Around The One-year Anniversary of The COVID-19 Shut Down
People walk outside the Apple Store on the Upper West Side on March 12th, 2021 in New York City.
Photo by Noam Galai/Getty Images

As initially reported by Bloomberg’s Mark Gurman on Monday, all of New York City’s Apple Stores joined the list of locations closing their doors to most customers amid a spike in the number of COVID-19 infections. Gurman tweeted again on Tuesday, noting the stores have updated their listings, saying they are available for “limited” walk-in services for shopping and Genius Bar tech support.

Services at Apple Upper West Side
Services at Apple Upper West Side

Last week, Apple closed seven stores in North America in a single day as positive tests among employees rose, and MacRumors points out that even before this announcement, the Apple website listed more than 20 locations that were closed today due to the effects of the pandemic.

For people in New York City, the stores were still accessible if you have an appointment to pick up an online order. Apple is no longer offering the free two-hour delivery option it pushed ahead of last week’s holiday.

Update December 28th, 1:40PM ET: Updated to note NYC Apple Stores are allowing limited numbers of customers inside for shopping and Genius Bar services.