Peloton is resisting a request from the Consumer Product Safety Commission (CPSC) to recall its Tread Plus treadmill, which was involved with the death of a child last month, the Washington Post is reporting tonight. At the time of the incident, the CPSC issued a statement that it was investigating.
The agency is reportedly planning on issuing a consumer alert about the Tread Plus and may do so as early as Saturday, according to officials who spoke to the Post. One official added that “this doesn’t happen with other treadmills.” The Post’s sources tell the paper that the CPSC is aware of “‘dozens’ of incidents involving Peloton’s treadmills, some involving pets or exercise balls and many of them resulting in serious injuries.”
Bloomberg notes this this past February the CPSC received a report that a three-year-old suffered a ”significant brain injury. He was found to have tread marks on his back matching the slats of the treadmill, neck injury, and petechiae on his face, presumably from occlusion of blood flow.” Peloton commented on the report that the child from that separate incident “is expected to fully recover.”
Peloton CEO John Foley noted the death in an open letter on March 18th, in which he reiterated the safety instructions for Peloton’s Tread Plus exercise treadmill, including “Keep children and pets away from Peloton exercise equipment at all times. Before you begin a workout, double check to make sure that the space around your Peloton exercise equipment is clear.”
“While we are aware of only a small handful of incidents involving the Tread+ where children have been hurt,” Foley wrote, “each one is devastating to all of us at Peloton, and our hearts go out to the families involved.”
In a comment to The Verge, a Peloton spokesperson writes
We are disappointed that the CPSC is mischaracterizing the situation. The Peloton Tread+ is safe for use at home when operated as directed and in accordance with our warnings and safety instructions. As a reminder, the Tread+ is not for children under 16 and children, pets, and objects need to be kept away from the Tread+ at all times. Peloton is 100% committed to the safety of our Members and we will always be open to working with the CPSC to implement impactful safety measures. When the Tread+ is not in use, Members should continue to follow the safety instructions by storing the safety key, which keeps the Tread+ from operating, away from the Tread+ and out of reach of children.
A spokesperson for the company told the Post that it “does not believe a recall is necessary.”
Peloton said in a news release Saturday that it didn’t provide more information to the CPSC at the family’s request —”until it was compelled by subpoena to do so.”
According to Peloton, the company “invited the CPSC to make a joint announcement about the danger of not following the warnings and safety instructions provided” with the Tread Plus, and CEO Foley asked to meet directly with the CPSC. The agency has, according to the company “unfairly characterized Peloton’s efforts to collaborate and to correct inaccuracies in CPSC’s press release as an attempt to delay. This could not be farther from the truth.” The CPSC, Peloton claims, was “unwilling to engage in any meaningful discussions with Peloton before issuing its inaccurate and misleading press release.”
At issue is whether the accident was a result of a poorly designed product or improper use — Peloton says that not only should children be kept away from the treadmill, but that owners should “store it out of reach of children” when it’s not in use.
In October of 2020 Peloton recalled the PR70P Clip-In Pedals, because they “can break unexpectedly during use, causing laceration injuries.”
Update April 17th, 10:43AM ET: Adds new statement from Peloton