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Apple’s new TV remote is great, but only when apps properly support it

Apple’s new TV remote is great, but only when apps properly support it

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Users say Disney Plus and HBO Max are ignoring its useful features

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Photo by Chris Welch / The Verge

Users are complaining that the Disney Plus and HBO Max Apple TV apps aren’t properly supporting the excellent new Siri Remote. Disney Plus has yet to be updated to make use of the remote’s helpful scroll wheel scrubbing feature, which works on rival Netflix and Apple TV Plus apps. The HBO Max app has more issues, Screen Times reports, and lacks support for several of the remote’s features and voice commands. 

When we tried the HBO Max app for ourselves, we found it doesn’t seem to support the new remote’s D-pad. Instead, we could only use the remote’s touchpad circle, which is technically an element of the remote you’re supposed to be able to disable. Scrubbing using the touchpad works, just very badly. The cause of these problems appears to be a recent app update, which replaced the standard tvOS playback UI with HBO’s own (and apparently far less capable) version.

It just goes to show that a platform holder can build a powerful combination of hardware and software in support of third-party apps and services, but it doesn’t mean anything unless those same apps and services actually bother to add support. We’ve reached out to both Disney Plus and HBO Max to see if they’re aware of the issues, and to find out when users can expect a fix.

Today’s Storystream

Feed refreshed Sep 24 Striking out

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The bill, called the Digital Financial Assets Law, would establish a regulatory framework for companies that transact with cryptocurrency in the state, similar to New York’s BitLicense system. In a statement, Newsom says it’s “premature to lock a licensing structure” and that implementing such a program is a “costly undertaking:”

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At its Tudum event today, Netflix showed off a new clip from the Tim Burton series Wednesday, which focused on a very important character: the sentient hand known as Thing. The full series starts streaming on November 23rd.


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Get ready for some Netflix news.

At 1PM ET today Netflix is streaming its second annual Tudum event, where you can expect to hear news about and see trailers from its biggest franchises, including The Witcher and Bridgerton. I’ll be covering the event live alongside my colleague Charles Pulliam-Moore, and you can also watch along at the link below. There will be lots of expected names during the stream, but I have my fingers crossed for a new season of Hemlock Grove.


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A screenshot from the Netflix anime Thermae Romae Novae.
Thermae Romae Novae.
Image: Netflix
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Constance Knight, Twitch’s senior vice president of global creators, is leaving for a new opportunity, according to Bloomberg’s Cecilia D’Anastasio. Knight shared her departure with staff on the same day Twitch announced impending cuts to how much its biggest streamers will earn from subscriptions.


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Nvidia GPU owners have been complaining of stuttering and poor frame rates with the latest Windows 11 update, but thankfully there’s a fix. Nvidia has identified an issue with its GeForce Experience overlay and the Windows 11 2022 Update (22H2). A fix is available in beta from Nvidia’s website.


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Motorcycle owner Douglas Sonders has a cautionary tale in Jalopnik today about the iPhone 14’s new crash detection feature. He was riding his LiveWire One motorcycle down the West Side Highway at about 60 mph when he hit a bump, causing his iPhone 14 Pro Max to fly off its handlebar mount. Soon after, his girlfriend and parents received text messages that he had been in a horrible accident, causing several hours of panic. The phone even called the police, all because it fell off the handlebars. All thanks to crash detection.

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