Backbone Labs has acknowledged the issue that hampers the use of its excellent iPhone gaming controller with the new iPhone 13 Pro and 13 Pro Max. As we noticed last week, the iPhone 13 Pro’s thicker camera bump means the phone doesn’t sit neatly in the Backbone One controller, either sticking out on one side or causing the bridge on the back to slightly buckle. It’s not unusable, but it’s not great.
“We spent a tremendous amount of time meticulously crafting every surface of Backbone One (both bits and atoms) and even designing universal support for the iPhones available when it was released,” a Backbone representative wrote in an official post on Reddit. “As a result, we’re disappointed in the situation at hand. Several folks on the team even upgraded to 13 Pro Max for a better gaming experience, and while the fit may be acceptable for some users, it’s not as good as we’d like it to be.”
To address this, Backbone has designed an adapter that is intended to improve the experience with the iPhone 13 Pro and 13 Pro Max. Ordering one will require the latest version of the Backbone app. Once you boot into it, you should see a pop-up that will guide you through the process of ordering one. Otherwise, you can open the app, then go to Settings, find the Help button, then click “Request Adapter.” It’s free to order, but you’ll pay shipping fees.
Backbone has also released open-source 3D printable files for the adapter, if you’d prefer to go that route. The files are hosted on Thingiverse. It says on its site that “UPS offers printing services, there are tons of free local printers at libraries, and websites like Shapeways allow you to order prints to your doorstep.”
Update September 30th, 8:42AM ET: Backbone has added a support page that details the installation process for the iPhone 13 Pro and Pro Max adapter. Additionally, it has steps for Backbone One owners, both current and new, to redeem a free adapter or 3D print it themselves.