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Samsung’s CES 2022 showcase includes a metaverse experience we didn’t ask for

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We gave the company’s CES-themed experience a shot so you don’t have to

Get ice cream, talk to other booth goers, and barely interact with anything in Samsung’s “My House” CES experience.
Screenshot: Umar Shakir / The Verge

On the first day of CES 2022, Samsung opened up the virtual doors to its My House metaverse experience. The company built a customizable digital home accessible through the Zepeto app — a metaverse platform. With the number of COVID-19 infections reaching new highs, many companies pulled out or downsized their physical presence for CES this year — making virtual options like livestreaming a booth from a phone or, in this case, a metaverse booth, alternative ways to share products.

Don’t get too excited...
Image: Samsung

The problem is, no one asked Samsung for this metaverse experience. Especially not the target audience the company’s press release stated this is for — millennials and zoomers. Just take a look at the press release trying to sell the idea; I’m imagining this pitch from an employee word for word in a Zoom call to Samsung executives:

You’ve likely heard of the metaverse before. It’s no longer a fad, but a well-established trend of the future. With online communication continuously evolving, the metaverse has created new industrial, social and cultural values. Millennials and ‘zoomers’ (members of Gen Z) are using this digital space to project identities that are different from reality, and have created a new world of experiences through active interaction.

This customized living room has two of Samsung’s Bespoke Jet vacuum cleaners — any less and this place would be a mess.
Screenshot: Umar Shakir / The Verge

Samsung began this metaverse partnership with Zepeto developer Naver Z back in August of last year with the platformer game-like Galaxy House experience that features members of BTS. But the CES version opts for more of a Second Life experience: players can walk around a fenced yard and enter a customizable home packed with Samsung products like the Freestyle projector, Bespoke vacuum cleaner, and The Frame TV.

A Samsung Freestyle projector can display different home modes like “Gamer Mode” in the Experience. But for now... It’s Party time!
Screenshots: Umar Shakir / The Verge

You start off in the front yard of the house, where you can interact with other people and also visit different homes. Different walls, decor, and finishes are available, but the actual layout of the home remains the same for everyone. You enter the front door into the living room, turn right into the kitchen that has colorful Bespoke appliances, then take another right to what seems to be an open-concept laundry room, and finally move down the hall with the office, bedroom, and bathroom. There’s also a whole front and backyard, but you can’t do anything other than sit down in a few places and sit on top of a treehouse (which you annoyingly can’t even enter).

Feeling the breeze from what looks like a Samsung tower fan.
Screenshot: Umar Shakir / The Verge

I fully expected this experience to have a lot of product information — like an actual CES booth — but the makers of this Samsung’s experience apparently wanted the products to remain low-key and focus on how Instagram-ready your imaginary home can look. You can pick up the Bespoke Jet vacuum and run around with it, stand in front of an air purifier and enjoy the breeze, and play video games on the unknown model TV in the living room or on a curved Samsung monitor in the office.

The animations are silly loops: your avatar will just randomly type on the keyboard while a looping video of a racing game displays on the unknown Samsung curved monitor. It’s certainly not like the new enormous Ark monitor.
Screenshot: Umar Shakir / The Verge
I like to listen to music while vacuuming the Kitchen but I didn’t find any Bixby powered Galaxy Home speaker.
Screenshot: Umar Shakir / The Verge
You can choose between Samsung’s Sero rotating TV or The Frame TV in the bedroom.
Screenshot: Umar Shakir / The Verge
Samsung’s expensive AirDresser clothes sanitizer hands you a sparkling shirt.
Screenshot: Umar Shakir / The Verge
No not really, Jeromy.
Screenshot: Umar Shakir / The Verge

I do wish Samsung made its CES experience on Zepeto more like the previous Galaxy House experience from August. That felt more like a product showcase and more CES-like than this My House experience. I visited the old experience as well — where I am challenged to do some Mario Galaxy-style platform jumping to the top of a Space-themed world so I can take a selfie with Jin from BTS. It was much more engaging than walking into a bathroom in the My House experience — where you can brush your teeth but not do anything else.

The Galaxy House Zepeto experience from August was much more fun. I got a selfie with Jin and climbed Super Mario-like moving platforms.
Screenshot: Umar Shakir / The Verge
Samsung’s Galaxy House bottom floor which has products you can buy in a metaverse — that’s what Samsung should have done for its CES experience as well.
Screenshot: Umar Shakir / The Verge


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