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The predatory prison phone call industry is finally about to be fixed

The predatory prison phone call industry is finally about to be fixed


A new law, which would allow the FCC to regulate the price of phone calls from prison, just needs President Joe Biden’s signature.

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Minister of Justice visits JVA on Christmas Eve
The average price of a 15-minute phone call from jail is around $3.
Photo by Michael Reichel/picture alliance via Getty Images

A new rule allowing the Federal Communications Commission to regulate the rates of prison phone calls is one step closer to becoming law. After it passed through Congress last week, the Martha Wright-Reed Just and Reasonable Communications Act of 2022 now awaits President Joe Biden’s signature.

The prison phone call industry has been broken for decades, with telecommunications companies, like Global Tel Link and Pay Tel Communications, charging unfair fees for phone and video calls from inmates. These fees vary by state, but they involve the phone provider offering kickbacks to prisons and local governments using the money they collect from the friends and families of incarcerated people. The result is a $1.4 billion industry built on fees that disproportionately affect women and people of color.

According to the Prison Policy Initiative, the average cost of a 15-minute phone call from jail is around $3, and that doesn’t include any additional charges for setting up and funding the prepaid phone accounts used to make calls. The FCC has been working to crack down on these predatory costs for years and implemented a cap on prison calls in 2021, while individual states, including Connecticut and California, have made prison phone calls free of charge.

But the Martha Wright-Reed Act, named for a prison policy advocate who fought against exorbitant phone call fees, will give the FCC the authority to “ensure just and reasonable charges for telephone and advanced communications services in correctional and detention facilities.” The bill amends the Communications Act of 1934 and adds additional language to cover both phone and video calls. President Biden is expected to sign off on the legislation.

“The FCC has for years moved aggressively to address this terrible problem, but we have been limited in the extent to which we can address rates for calls made within a state’s borders,” FCC Chairwoman Jessica Rosenworcel says in a statement. “Today, thanks to the leadership of Senators Duckworth, Portman and their bipartisan coalition, the FCC will be granted the authority to close this glaring, painful, and detrimental loophole in our phones rate rules for incarcerated people.”