clock menu more-arrow no yes

Filed under:

PSA: Update Zoom on Mac to fix a bug that keeps your mic on after meetings

New, 8 comments

Zoom says no audio was “transmitted back to Zoom’s platform”

Illustration by Alex Castro / The Verge

If you’re using Zoom on a Mac, now’s the time to make sure it’s updated to version 5.9.3. Zoom has acknowledged a bug that appears to cause the microphone on Macs running macOS Monterey to stay on even after leaving a meeting, first reported by The Register (via 9to5Mac).

The bug causes the mic indicator light on macOS Monterey to appear when Zoom isn’t in use.
Screenshot: Dan Seifert

Users have been complaining about the issue since December, as documented in a post on Zoom’s community forum. Several users noticed that the orange recording indicator light in the Control Center appears when Zoom isn’t being used — the indicator light is a privacy feature introduced in Monterey that warns you when an application is using your microphone. This obviously raised some privacy concerns, given Zoom had a serious privacy vulnerability on Macs in the past. In 2020, the company was accused of misleading users about offering end-to-end encryption when it really didn’t at the time.

A Zoom representative later commented on the post, stating Zoom “experienced a bug relating to the Zoom client for macOS, which could show the orange indicator light continue to appear after having left a meeting, call, or webinar.” The representative also noted that updating Zoom to version 5.9.3, which was released in late January, will fix the issue. Zoom first attempted to fix the bug in a December 5.9.1 update, as its release notes say Zoom “resolved an issue regarding the microphone light indicator being triggered when not in a meeting on macOS Monterey,” but it looks like this solution didn’t work for everyone.

The Zoom client for macOS 5.9.3, released on January 25, 2022, fixed a bug involving the failure to properly terminate the microphone use post-meeting,” Zoom spokesperson Matt Nagel said in an emailed statement to The Verge. “Zoom has determined that this bug did not result in audio data being transmitted back to Zoom’s platform. As always, we recommend users make sure their Zoom client is updated to the latest version.”

One of my colleagues, Dan Seifert, can confirm that the 5.9.3 update really does fix the bug — before the update, the orange indicator light appeared in the Control Center and menu bar when Zoom was open (but not being used for a video call), and the light disappeared shortly after installing the update. You can update Zoom on a Mac by opening the Zoom desktop client, clicking your profile picture in the top-right corner of the window, and selecting “Check for Updates.” Zoom will automatically search for and install the latest update.