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Burger King just emailed everyone a blank receipt in a whopper of a mistake

Burger King just emailed everyone a blank receipt in a whopper of a mistake


It issue was the result of ‘an internal processing error’

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In this photo illustration the Burger King logo seen in the...
Photo Illustration by Rafael Henrique/SOPA Images/LightRocket via Getty Images

Burger King has just emailed thousands of customers with a blank order email receipt. The blank emails started appearing at around 12:15AM ET, leaving Burger King customers confused whether the company has been breached by a hungry hacker attempting a midnight feast, or if the emails are simply a giant whopper of a mistake.

Twitter users were quick to turn to the social network in a state of confusion over the blank emails, with some even receiving two Burger King emails in an apparent double whopper of a mistake. The order emails are totally blank, and were sent by Burger King’s main promotional marketing email address.

Burger King’s blank order receipt.
Burger King’s blank order receipt.
Screenshot by Tom Warren / The Verge

There’s no clear indication that Burger King has been breached. A lot of people who have received the emails don’t even remember creating a Burger King account, so it could simply be a system change that went wrong and blasted out blank orders to Burger King’s entire marketing database.

After this story was published, an email from “BK PR Team” responded to our request for more information, claiming the issue was “the result of an internal processing error.” We have asked for a specific individual to attribute the information to.

Update August 9th, 3:27PM ET: Added information from Burger King.