Google is axing support for Google Meet and Zoom on its Nest Hub Max smart display. As spotted by 9to5Google, some users are seeing a notice on their device that states they can no longer join meetings through Google Meet starting September 28th.
Google spokesperson Robert Ferrara has confirmed these changes to The Verge, stating that you’ll no longer be able to join meetings via meeting codes in Google Meet at the end of this month. Similarly, a support page updated by Zoom in July states: “All Zoom support for Google Nest Hub Max will end on September 30th, 2023.” After that date, the Zoom app will stop working, and users will no longer be able to install or update the app.
Despite the discontinuation of Zoom and Meet on the Nest Hub Max, Ferrara says “there is no change to making 1:1 and group video calls to friends, family, and businesses with Google Meet.” Google first rolled out support for Meet and Zoom on its Nest Hub Max in the midst of the covid pandemic in 2020. At the time, Zoom also arrived on rival smart displays, including the Amazon Echo and the now-discontinued Portal from Meta.
While video conferencing became one of the Nest Hub Max’s main selling points, some users reported experiencing a host of technical issues when using either app. Google also stopped offering games through the Nest Hub Max in June, and it still hasn’t ported over the device’s built-in Nest Cam to the Google Home app.
With the loss of video conferencing tools, users are left wondering what’s to become of the smart display — or if it will even have a successor. Google has been distancing itself from smart displays over the past several months, as it ended support for third-party Assistant-powered displays in April.
Update September 18th, 2:30PM ET: Added a statement from Google.