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1Password was down for about an hour, preventing some users from logging in

1Password was down for about an hour, preventing some users from logging in

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1Password rolled out a fix for the issue within an hour of confirming it around 11:30AM ET.

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Image: 1Password

Update February 5th, 2024, 1:43PM ET: 1Password declared the issue resolved at 12:46PM ET, according to its status page. The original story continues below.

1Password says it’s looking into reports that users are unable to log in to the app. The company’s status page says the issue “is currently impacting sign-ins to the 1Password web interface” and is affecting users in Europe, the US, Canada, and elsewhere.

A chart on the company’s status page shows issues with Single Sign On have hit the company’s US / global users and European users, but not Enterprise and Canadian ones. Problems with sign-in, syncing items across devices, and saving passwords are known to be affecting users in all regions.

1Password posted about the outage at 11:36AM ET. We discovered there was an issue soon after that at The Verge, when one of our writers was being repeatedly bombarded by his browser extension asking him to log in. But the login problem doesn’t seem to be universal, as I was able to sign in without issue.

Downdetector shows reports of the outage are already receding from a spike about 30 minutes ago, so it may be that 1Password will remedy the issue soon.