Skip to main content

An update on review scoring

An update on review scoring

/

We’ve moved to a 10-point scale

Share this story

The Verge word mark in white over a swirled red background

The most contentious part of any review is the numeric score that’s given to the product, which reduces our evaluation of how a product performs in what is often a very competitive space to a value on a 10-point scale. We have often talked about getting rid of our scores, but readers tell us they often look to the score first when reading a review and rely on scores for their purchasing decisions.

As a result, we take scoring very seriously here at The Verge. We know how much weight each score has on the perception of a product and how much conversation there is about Verge scores. Reviewers pitch scores to their editors and those scores are often hotly debated before we publish a review. Our aim is to make sure that the score provides valuable information to our audience that they can use to better understand how a product performs.

As time goes on, our average score for a category of product tends to gets higher, something we call score inflation. That’s partially because of positive progress in the industry — today’s devices are better than yesterday’s — but score inflation can also change the meaning of a score. A rating of six on our scale is actually a good score — it means a product is better than average but still might have a few issues — but if readers only ever see sevens and eights, they will assume that a six is a much harsher score than it actually is. Every once in a while, we need to revisit our scoring procedures and see if we’re being critical enough across the board.

Scores are now based on a 10-point scale — no more half numbers

And so, that’s what we’ve done. To tamp down score inflation, we’ve started using more of the scoring scale as we’ve rated devices. That translates to seeing lower scores on reviews more frequently than you might have in recent years and devices that are better than others getting lower scores than they might have in the past. In fact, we’ve already been doing this for the past few months; if you’re a regular reader you might have noticed the change.

We’ve also moved to a 10-point, whole number scale, which we feel is simpler to understand and encourages using more of the scale than when we used a 20-point or 100-point system. Now, when we’re debating between two scores, we often will give the tie to the lower score as opposed to using a half-point compromise.

You can see our current scoring system on our How we rate page, which has been updated as well. I encourage you to read it to better understand how we review and score devices, and we will be linking to it quite often in our reviews to be more transparent about our scoring.

This does mean that some more recent scores will not align directly with older reviews. Our scoring is always a snapshot in time that compares a product to other devices that are available at the time of the review. Older devices likely would not receive the same score were they to be reviewed again months or years later.

Our commitment to you is that our reviews are based on real-world experience, leverage our extensive experience and knowledge about a device category, and provide insight into how a device functions and how it stacks up against other devices in its given category. We’ll keep making adjustments whenever necessary to make sure that we’re providing the best possible reviews to our audience.

Today’s Storystream

Feed refreshed Sep 23 10 minutes in the clouds

J
Twitter
Jay PetersSep 23
Twitch’s creators SVP is leaving the company.

Constance Knight, Twitch’s senior vice president of global creators, is leaving for a new opportunity, according to Bloomberg’s Cecilia D’Anastasio. Knight shared her departure with staff on the same day Twitch announced impending cuts to how much its biggest streamers will earn from subscriptions.


T
Twitter
Tom WarrenSep 23
Has the Windows 11 2022 Update made your gaming PC stutter?

Nvidia GPU owners have been complaining of stuttering and poor frame rates with the latest Windows 11 update, but thankfully there’s a fix. Nvidia has identified an issue with its GeForce Experience overlay and the Windows 11 2022 Update (22H2). A fix is available in beta from Nvidia’s website.


A
External Link
If you’re using crash detection on the iPhone 14, invest in a really good phone mount.

Motorcycle owner Douglas Sonders has a cautionary tale in Jalopnik today about the iPhone 14’s new crash detection feature. He was riding his LiveWire One motorcycle down the West Side Highway at about 60 mph when he hit a bump, causing his iPhone 14 Pro Max to fly off its handlebar mount. Soon after, his girlfriend and parents received text messages that he had been in a horrible accident, causing several hours of panic. The phone even called the police, all because it fell off the handlebars. All thanks to crash detection.

Riding a motorcycle is very dangerous, and the last thing anyone needs is to think their loved one was in a horrible crash when they weren’t. This is obviously an edge case, but it makes me wonder what other sort of false positives we see as more phones adopt this technology.


Welcome to the new Verge

Revolutionizing the media with blog posts

Nilay PatelSep 13
A
External Link
Ford is running out of its own Blue Oval badges.

Running out of semiconductors is one thing, but running out of your own iconic nameplates is just downright brutal. The Wall Street Journal reports badge and nameplate shortages are impacting the automaker's popular F-series pickup lineup, delaying deliveries and causing general chaos.

Some executives are even proposing a 3D printing workaround, but they didn’t feel like the substitutes would clear the bar. All in all, it's been a dreadful summer of supply chain setbacks for Ford, leading the company to reorganize its org chart to bring some sort of relief.


E
TikTok
Spain’s Transports Urbans de Sabadell has La Bussí.

Once again, the US has fallen behind in transportation — call it the Bussí gap. A hole in our infrastructure, if you will.


J
External Link
Jay PetersSep 23
Doing more with less (extravagant holiday parties).

Sundar Pichai addressed employees’ questions about Google’s spending changes at an all-hands this week, according to CNBC.

“Maybe you were planning on hiring six more people but maybe you are going to have to do with four and how are you going to make that happen?” Pichai sent a memo to workers in July about a hiring slowdown.

In the all-hands, Google’s head of finance also asked staff to try not to go “over the top” for holiday parties.


E
External Link
Insiders made the most money off of Helium’s “People’s Network.”

Remember Helium, which was touted by The New York Times in an article entitled “Maybe There’s a Use for Crypto After All?” Not only was the company misleading people about who used it — Salesforce and Lime weren’t using it, despite what Helium said on its site — Helium disproportionately enriched insiders, Forbes reports.


J
Youtube
James VincentSep 23
Nvidia’s latest AI model generates endless 3D models.

Need to fill your video game, VR world, or project render with 3D chaff? Nvidia’s latest AI model could help. Trained on 2D images, it can churn out customizable 3D objects ready to import and tweak.

The model seems rudimentary (the renders aren’t amazing quality and seem limited in their variety), but generative AI models like this are only going to improve, speeding up work for all sorts of creative types.


R
Richard LawlerSep 23
Green light.

This week Friday brings the debut of Apple’s other new hardware. We’ve reviewed both the new AirPods Pro and this chonky Apple Watch Ultra, and now you’ll decide if you’re picking them up, or not.

Otherwise, we’re preparing for Netflix’s Tudum event this weekend and slapping Dynamic Island onto Android phones.


The Apple Watch Ultra on a woman’s wrist
Photo by Amelia Holowaty Krales / The Verge
J
External Link
Jess WeatherbedSep 23
Japan will fully reopen to tourists in October following two and a half years of travel restrictions.

Good news for folks who have been waiting to book their dream Tokyo vacation: Japan will finally relax Covid border control measures for visa-free travel and individual travelers on October 11th.

Tourists will still need to be vaccinated three times or submit a negative COVID-19 test result ahead of their trip, but can take advantage of the weak yen and a ‘national travel discount’ launching on the same date. Sugoi!


T
External Link
Thomas RickerSep 23
Sony starts selling the Xperia 1 IV with continuous zoom lens.

What does it cost to buy a smartphone that does something no smartphone from Apple, Google, Samsung can? $1,599.99 is Sony’s answer: for a camera lens that can shift its focal length anywhere between 85mm and 125mm.

Here’s Allison’s take on Sony’s continuous-zoom lens when she tested a prototype Xperia 1 IV back in May: 

Sony put a good point-and-shoot zoom in a smartphone. That’s an impressive feat. In practical use, it’s a bit less impressive. It’s essentially two lenses that serve the same function: portrait photography. The fact that there’s optical zoom connecting them doesn’t make them much more versatile.

Still, it is a Sony, and like.no.other.


C
External Link
Corin FaifeSep 23
If God sees everything, so do these apps.

Some Churches are asking congregants to install so-called “accountability apps” to prevent sinful behavior. A Wired investigation found that they monitor almost everything a user does on their phone, including taking regular screenshots and flagging LGBT search terms.