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Circuit Breaker

Samsung responds to complaints about HDMI switching, will offer a firmware update

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Samsung 2016 SUHD TV photos

A real feel-good story here: Samsung has responded to the 33 pages (now 34) of forum complaints from frustrated but mostly polite Samsung TV owners who think there's something wrong with how the company's modern TVs do automatic HDMI input switching. When The Verge described the situation last week, we requested a comment from Samsung, and yesterday Samsung gave us a statement:

"Samsung has been following the comments on our Community Thread and we will be issuing a Firmware update early this summer that will address this behavior and provide the level of convenience that was intended."

So that's good! A little vague, but a solid promise of a firmware update is a lot better than denial, silence, or “you're doing it wrong” explanations. We'll keep an eye out for when this patch hits to see if it does solve the problem. In the meantime, everybody hug.