Welcome to The Verge!
You'll find a vibrant and growing community of smart, enthusiastic people at The Verge. Our goal is to foster conversations that are helpful, informative, and fun. We very much would like you to help us do just that, so here are some guidelines for how to participate — either on our site or out in the wild of our YouTube, Facebook, and Instagram comments.
The short version
- We’re so glad you’re here! We hope you will help create great conversations in our community.
- Do politely ask us questions and let us know what you like and don’t like about a specific article or video, or the ideas we talk about in it.
- Don’t be a jerk, call people jerks, or react to jerks. We’ll remove bad stuff when we see it.
- Respect and help the moderators. It’s a small team of dedicated, caring humans working hard to make things better.
Rules of the road
Here are things that will get your comment or forum post removed and quite possibly get you banned. Note that this is not a comprehensive list. Our moderators reserve the right to remove anything we deem inappropriate.
- Spam: Zero tolerance, of course! If it comes from a human or a robot, spam will be deleted. This includes self-promotion. Generally speaking, promoting your projects here will be treated like any other spam.
- Personal attacks: Don't attack or insult another user. It's not helpful and it doesn't make The Verge a friendly place. This includes calling other members trolls.
- Doxxing: Don’t reveal someone else’s personal information.
- Illegal activities: Posting links to illegal downloads, ways to steal service, and other nefarious activity is not OK here.
- NSFW material: Nope, not allowed. Even images or links that could be considered borderline are not acceptable. A good rule of thumb is that anything beyond PG-13 will get you in trouble, but we reserve the right to remove any post we deem offensive. This goes for porngraphic material, vile language, gore and generally gross stuff.
- Racism, sexism, and other discrimination: Attacking entire classes of people is just like attacking a single person: we'll ban you for it.
- Trolling: "Trolling" is a big, messy term, but we know what trolls are and we won't tolerate it. If you're abusing the good conversations here at The Verge, we will take your comments and posts down. This includes taking a thread off-topic, by the way.
- Complaining about coverage: We cover a wide array of topics, not all of which are easy, comfortable, or reflective of your personal views. This applies doubly to review scores. While we’re not against discussions of our coverage, plainly stated accusations of bias are usually an indication that you’re not trying to be a productive member of the community.
- Commenting on someone’s physical appearance, voice, or style: Let’s keep discussion to the content, please. Even if you’re writing what you consider a compliment, it will be removed.
- Multiple accounts and throwaway emails: We don't allow multiple accounts per user. Using a disposable email address signals to us that you might not be here for the right reasons. You also may not create accounts designed to impersonate another person.
- Cross posting: Don’t make duplicate posts across different forums — it clogs things up and fractures the conversation.
Above all, our team of moderators works to keep conversation here friendly, engaging, helpful, and productive. If we feel a comment or forum post is harming that endeavor, we’ll take action.
See any of the above? You can help us out by flagging (more on that below). Any comments that are a reply to spammy / inappropriate / trolling comments will also be deleted with the original comment, so don't reply — just flag!
Isn't this censorship?
Well, no and yes. We’re trying to foster great conversation and we will remove comments that harm that endeavor. You’re free to say whatever you like other places, but not here. At The Verge we have a different standard than the rest of the internet, working very hard to keep the conversation informative and fun. The bottom line is that the editors and moderators have the final say on whether it fits within our community guidelines.
How to register and customize your profile
The next step is to customize your profile. You can upload a photo and tell everybody a little about yourself. You can also edit your account settings to link your Facebook and Twitter accounts and set up how you'd like to read comments. You can always edit your profile by clicking your own name in the upper-left hand corner of the site.
How to post and comment
There are three ways to interact on The Verge. Here's the basics, but there’s much more information down below.
- Post a comment: We love comments, and simply by registering you can comment on any story on The Verge. Comments are organized into collapsable threads to make it easy to follow a conversation. There are also some really great keyboard shortcuts on comments — they're listed on the right of the comments area. If you realize you’ve made a typo, you'll have 90 seconds to edit your comment before it’s set in stone.
- Join a Forum: The Verge forums are a great place to talk about technology, science, and culture. In order to post in a forum, you need to "join" it. To do that, just visit the forum you'd like to join and click the "join" button in the upper right. When you do, your membership to the forum will appear on your user profile.
- Get in touch: Have a news tip? Want to contact the moderators? See a bug? You can do all of that right here.
- Questions about moderation: We're happy to have a discussion with you about it — in private. We've found from long and hard experience that public complaints about moderation just leads to people trying to "game" the system. If you have a question about moderation, hit us up on our contact form and we'll have a talk. If there's a big policy change or something we would like to say publicly about moderation, we'll post it in our Meta forums and update this document.
- Helping out our moderators: Moderators work very, very hard with your best interests at heart. Please help them out by flagging inappropriate comments and take heed when they ask you to change your behavior. Note that most of our moderators are volunteers freely dedicating their time to help make things better. They don’t speak for the site, but still deserve your gratitude.
- Becoming a mod: We don’t have an application process, we select from the best members of our community. If you want to be a mod, our advice to you is to be awesome: help users when they have questions, flag inappropriate comments with good explanations of why, help users relax when threads start to look like flamewars, and generally just show us that you're a helpful and real human being. When the time comes, we may tap you on the shoulder and ask if you're interested.
Comments are a lovely way to talk about the stories, forum posts, and reviews you find on The Verge. They can also be a lot to keep up with, so we have some tools to make it all easier. You can preview your comment before you post it, and you will have 90 seconds to edit a comment afterwards. Every comment also has a few links associated with it:
- Reply: Use this to reply to that specific comment. Your reply will be threaded to that comment.
- Recommend: We love great comments, we know you do too. Click the "Recommend" link to vote up a comment and see it get more love and affection from the site.
- Flag: This is the link you use to report a post to the moderators. Use it on spam, on personal attacks, or on racist or sexist language. Do not use it to report stuff you disagree with or to hassle users. Our moderators work really hard, please help them help you!
It’s important to know that comments are threaded and if the top comment in a thread is a problem, we may delete it, and that will delete all the replies to it. So if there's an inappropriate comment and you reply to it with something eloquent and heartfelt, there's a very good chance that your highly intelligent and meaningful comment will nonetheless be lost.
The Verge offers a full WYSIWYG (What You See Is What You Get) editor on forum posts.
Our editors and moderators will be watching out for great content to promote on the site as well as inappropriate content. In other words, all the rules above about spam, abusive behavior, and basic human decency apply double to forum posts. You can help! Recommend or Flag forum posts to bring them to our attention. If a forum post is terrible, please flag it instead of commenting — even if the comments are great, we will remove forum posts that run against our community guidelines.
Finally, please post in the appropriate forum. Have a question about the new iPhone? Apple Core is the place. Want to talk about The Verge itself, we have a Meta forum. Want help compare an Android phone to a BlackBerry? We have a general Mobile forum for that. Not sure where your post belongs? Ask in Meta or ask us directly.
Comments vs. forum posts
Although there is no hard and fast rule for when you should make a comment on somebody else's post or when you should make a new forum post, we do have some clear guidelines. Essentially, if there is already a post on a topic you're interested in talking about, it's better to comment on that post than to make a new one. We have a very large search box at the top of the forums and we encourage all users to search before you post. Duplicate posts may be closed or removed.
Need to disable your account, request a name change? Just get in touch with the moderators and they can help you out.