Oculus brings Rift VR headsets back to life with a software fix

Oculus Rift
Photo by James Bareham / The Verge

Oculus Rift owners discovered that their headsets had stopped working yesterday, thanks to an expired certificate. It appears Oculus forgot to renew its security certificate, causing part of the Rift app to crash and prevent access to its VR software. While temporary fixes involved setting a computer’s date to earlier in the week, Oculus is now issuing a software update to fix the problem.

The fix is available from the Oculus Rift website, and includes a certificate that hasn’t expired. Oculus thanked owners for their patience in a Twitter message today, and co-founder Nate Mitchell apologized for the embarrassing lapse. Mitchell also promised Rift owners affected by the issues “will be provided with an Oculus store credit.”

This isn’t the first time we’ve seen expired certificates affect big software platforms. In November 2015 Mac owners were forced to delete and reinstall software they’d downloaded from the App Store thanks to an expired security certificate. This Oculus incident is just the latest reminder for developers to ensure they’re renewing certificates in a timely fashion.

Update, 5AM ET: Article updated with Oculus’ apology.

Comments

It says article it was updated with "Oculus’ apology" ….but I do not see any apology in their statement…..it says thank you, twice… but that is not an apology……we’re sorry…we regret….please forgive….those are words of apology. Oculus sucks….

OK my bad…if you click thru on one of the links it takes you to Nate Mitchell apology….the Twitter post at the bottom of this article was what I interpreted the article was referring to. Either way…. Oculus sucks

The only thing that sucks is that it sucks that it happened. Oculus is a great deal right now and one day of interruption isn’t going to kill anyone. I guarantee you it won’t happen in the future and that’s all that really matters. Still, I agree there should be some amount of compensation.

Ridiculous that I couldn’t develop yesterday. Why is the headset tied so directly to their services?

Expiring end user software / hardware is just dumb…this is just a symptom…the software security gods need to come up with a better solution for end users.

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