Samsung subsidiary STAR Labs has officially unveiled its mysterious “artificial human” project, Neon. As far as we can tell, though, there’s no mystery here at all. Neon is just digital avatars — computer-animated human likenesses about as deserving of the “artificial human” moniker as Siri or the Tupac hologram.
In fairness to STAR Labs, the company does seem to be trying something new with its avatars. But exactly what it’s doing we can’t tell, as its first official press release today fails to explain the company’s underlying tech and instead relies solely on jargon and hype.
“Neon is like a new kind of life,” says STAR Labs CEO Pranav Mistry in the release. “There are millions of species on our planet and we hope to add one more.” (Because nothing says “grounded and reasonable” like a tech executive comparing his work to the creation of life.)
Even more annoyingly, it seems that the teaser images and leaked videos of the Neon avatars we’ve seen so far are fake. As the company explains (emphasis ours): “Scenarios shown at our CES Booth and in our promotional content are fictionalized and simulated for illustrative purposes only.” So really we have no idea what Neon’s avatars actually look like.
Sorting through the chaff in STAR Labs’ press release today, here’s what we know for sure.
Each Neon avatar is “computationally generated” and will hold conversations with users while displaying “emotions and intelligence,” says the company. Their likenesses are modeled after real humans, but have newly generated “expressions, dialogs, and emotion.” Each avatar (known individually as “NEONs”) can be customized for different tasks, and is able to respond to queries “with latency of less than a few milliseconds.” They’re not intended to be just visual skins for AI assistants, but put to more varying uses instead:
“In the near future, one will be able to license or subscribe to a NEON as a service representative, a financial advisor, a healthcare provider, or a concierge. Over time, NEONs will work as TV anchors, spokespeople, or movie actors; or they can simply be companions and friends.”
So far, so good. It’s no secret that CGI humans have become more lifelike in recent years, and are already being used in some of the scenarios outlined above. If STAR Labs can make these avatars more realistic, then they might be adopted more widely. Fine.
But if you’ve ever interacted with, say, a virtual greeter at an airport or museum, you’ll know how paper-thin the “humanity” of these avatars are. At best, they’re Siri or Alexa with a CGI face, and it’s not clear if STAR Labs has created anything more convincing.
In its PR, the company veers into strange territory is in its description of the avatars’ underlying technology. It says it’s using proprietary software called “Core R3” to create the avatars, and that its approach is “fundamentally different from deepfake or other facial reanimation techniques.” But it doesn’t say how the software does work, and instead relies on wishy-washy assurances that Core R3 “creates new realities.” We’d much rather know if the company is using, say, high-resolution video captures pinned onto 3D models or AI to generate facial movements — whatever the case may be.
We’ve reached out to STAR Labs with our questions, but it seems we’ll have to wait to see the technology in person to get a better understanding. The firm is offering private demos of its avatars at CES this week, and The Verge is scheduled to check out the technology.
We look forward to giving you our hands-on impressions later this week, but until then, don’t worry about any “AI android uprising” — these aren’t the artificial humans you’re looking for.
Comments
Underwhleming. Full of hyperbole, short on specifics.
By yslee on 01.07.20 3:51am
It’s Samsung, what do you expect?
By Pygasm on 01.07.20 9:49am
Forget it, ysele. It’s CES-town
By xPutNameHerex on 01.07.20 10:46am
Sigh! What is it with these companies and their hyperbole nonsense? Just give us an example of your product!
By Furtin on 01.07.20 4:56am
From the words they use it must be a microverse that can power my car.
By H Y P E on 01.07.20 4:56am
Or even the miniverse inside the microverse that powers your car.
By TheIzzz on 01.07.20 4:28pm
Whoever wrote this and whoever agrees with it is just jealous that Apple didn’t invent this or anything else in the past 7 years.
Every product by every company gets mocked and dismissed then years later Apple comes out with the exact same thing and you’re suddenly thrilled and intrigued.
By JonGarrett on 01.07.20 5:32am
Who said anything about Apple?
By FriendlyNeighborhoodPoolman on 01.07.20 6:41am
Like how Android OEMs kept crowing about their insecure, selfie-cam-based face unlock until Apple came out with Face ID. Mockery earned in some cases.
By Hiya Dagon on 01.07.20 7:05am
..what is the product here? What does Apple unveil in any manner similar to this? Did you only pretend to read this article?
By cthuluface on 01.07.20 7:38am
I just looked at their comment history. 63 comments, all shilling for Samsung and bashing Apple.
By FriendlyNeighborhoodPoolman on 01.07.20 8:42am
LG and Samsung back on their CES bullshit.
By gizoogle on 01.07.20 6:44am
I mean it wouldnt surprise me if Samsung has a cloning lab.
By Cody Murphy on 01.07.20 9:29am
What have you done to the timeline now, Barry Allen?
By Stone Cold Dan Quinn on 01.07.20 9:36am
I briefly glanced at the article and missed that. Dammit Eobard.
By Cody Murphy on 01.07.20 10:12am
Well, that was underwhelming. I was kind of hoping Samsung had cracked some mysterious code in AI robotics but instead ended up with a Nintendo Wii avatar powered by Bixby.
Wouldn’t it be awesome if tech companies under-promised and over-delivered on occasion
By Scottymcflyfly on 01.07.20 11:02am
I figured this was it. I want to see what it actually ends up looking like, to see if it at least looks impressive.
By Stone Cold Dan Quinn on 01.07.20 11:21am
Why would they do that when at the end of the day, the bottom line rules innovation. If money can’t be made at an exponential rate, then it’s usually dismissed (boards of directors rule everything around us).
By TheIzzz on 01.07.20 4:31pm
It’s a programmable interactive sales interface. Combining the worst of ordering a phone online with the worst of a pushy upselling phone sales associate.
By NotURphoneDr on 01.07.20 2:24pm
They did such a great job with bixby….. These will likely be completely useless.
By David230 on 01.07.20 5:08pm