YouTube went down around the world, but it’s now fixed

Illustration by William Joel / The Verge

YouTube has recovered from a seemingly worldwide outage that prevented videos from loading for roughly an hour. During the outage, many Verge staffers were unable to watch videos, and YouTube confirmed at 7:23PM ET that something was going on:

The issue appeared to affect other services that use the YouTube infrastructure too, including YouTube TV and the movies and TV shows you’d purchase through Google TV (formerly known as Google Play Movies & TV). We couldn’t load them.

Early in the outage, the YouTube website itself seemed to load just fine, but videos themselves would continuously show the loading wheel. One Verge staffer got a video to load after about a minute. As of about 8:00PM ET, though, we saw error screens like this whenever we tried to watch a video:

A YouTube error message.

At 9:13 PM ET, YouTube gave the all-clear:

Things seemed to be back as early as 8:30PM ET, but you might have hit a few quirks. At that point, videos played on YouTube’s website seemed to be working as they normally do. On the mobile app, one Verge staffer saw a few error messages, but those would clear with a refresh. YouTube TV worked on mobile for another Verge staffer at that point after he force closed the app.

DownDetector showed a truly tremendous number of user reports of problems with YouTube, indicating the problem was widespread — the DownDetector graph peaked with more than 280,000 user reports in less than an hour. Numerous users on Twitter reported that YouTube wasn’t working for them, either, and searches spiked for “is YouTube down.”

When reached for comment, YouTube pointed us to the tweet we included in this story.

Update November 11th, 8:51PM ET: YouTube seems to be recovering, so we have made numerous changes throughout.

Update, 9:16PM ET: Added YouTube’s all-clear.

Comments

Well then, I’m just going to go poke my head out the door and see if the world has ended.

Not yet, but we still have a few months. Patience.

Even Youtube is not safe from 2020.

Oh God….
… And we still have the Earthquake and meteor to deal with, too

Two birds one stone when you have YouTubeTV.

It’s the globalist conspiracy from the Silicon Valley!
/sarcasm tag mandatory

Just kidding what really sucks is loss of Google photos unlimited photo storage. Sadly gonna have to migrate to Amazon prime photo storage

i could use the break tbh.

It is down in Brazil as well

"YouTube didn’t immediately reply to a request for comment."

Well of course YouTube didn’t reply. IT’S DOWN.

Who else rebooted their equipment?

Another casualty of Windows automatic updates.

And here I thought YouTube got smart and detected my ad blocker (1blocker) and locked me out from playing videos.

Honestly, I’d pay money to be in these YouTube outage calls right now. Can you imagine? Some of the world’s smartest engineers in zoom calls spanning the globe trying to pinpoint what domino caused the whole thing to collapse and get it back on track. Pretty neat stuff if you’re a nerd!

Any platform spammed with ads is sure to crash.

See you all on Quibi!

That’s an alternate reality world we all live in.

Anyone want to place bets on the root cause? I’m going to say some SRE rolled out a bad config update.

ITs been 40 mins but it’s up in Australia at least

Apple TV+ is still working flawlessly. Apple>Google/Samsung as usual

How are you going to compare two different services with two different ideas…

YouTube was down for an unacceptable amount of time. I already contacted Google demanding one year free Youtube red as compensation.

i thought it was just me, i didn’t think the whole of youtube could go down

Yeah I assumed it was my connection

video i was watching was hours long, so when i noticed i figured i would keep watching what i was watching… Baby Shark Doo Doo, Doo Doo, Doo, Doo

Really highlights that there’s not really a viable alternative to YouTube

View All Comments
Back to top ↑